Service Now Co-op - Toronto, Canada - Softchoice

Softchoice
Softchoice
Verified Company
Toronto, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description
The co-op program at Softchoice exists to provide real life business experience for students. Our co-op students are hired for the fresh ideas and wealth of knowledge they bring to our Softchoice teams.

In turn, the teams provide students with experiences that challenge them, enable them to make a difference and provide impactful solutions to the business.


As a member of a dynamic, high-performing team, we are looking for co-op students who are hungry to learn and approaches each day excited to make an impact.


The impact you will have and what you'll do:
The ServiceNow Analyst will provide support for the Managed Services implementation of ServiceNow and supporting processes and procedures.

This includes project-based enhancements and daily support on operational needs and ticket management to ensure all client access management requests are handled in a timely fashion.

The successful co-op will work in an engaging environment that follows standardized ITSM process, as well as ITIL and Agile methodologies.


We're looking for people who:


  • Ensure the development and requirements are properly implemented following best practices
  • Consult with the platforms team with requirements information for solution and tasks
  • Provide operational support
  • Have an interest in business analysis process and planning
  • Enrollment in an Information Technology related program with a coop option
  • Strong organization, prioritization and schedule skills
  • A willingness to work in team environment
  • A desire to learn new technologies
  • Strong written and verbal communication and presentation skills
  • Experience in ITSM, ITIL practices or a helpdesk environment is a bonus

About Softchoice:


Softchoice is one of the largest IT solutions and Managed Services providers in North America We are an influential, growth-oriented organization determined to enable our people, our clients, our partners, and the communities we serve to realize their potential.

Our unique culture fosters a friendly, open-minded workplace where employees are encouraged to bring their whole selves to work.

As a member of a dynamic, high-performing team, each Softchoice employee is hungry to learn, valued for their contribution, and approaches each day excited to make an impact.


Why people love working here:


  • Softchoice has been recognized as a Best Workplace in Canada by the Great Place to Work Institute, and has been certified as a Great Place to Work in the United States
  • We offer meaningful work and opportunities for career growth.
  • We offer an opportunity to build a career in the technology industry.
  • We have raised over $3 million through Softchoice Cares, our grassroots fundraising organization.

Inclusion & equal opportunity employment:

We are an equal opportunity employer committed to diversity, inclusion & belonging.

People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity or sexual orientation.


Require an accommodation? We are ready to help:


Our commitment to your experience:

Before you start with us, we will conduct a criminal record check.

When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.


Job Requisition ID:4590

EoE/M/F/Vet/Disability
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