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- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 37.5 hours per week
- Education:
- Expérience:
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- General office
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- No supervision responsibility
- Information Technology Infrastructure Library (ITIL)
- Jira
- Shell script
- Linux
- Unix
- Device drivers
- Networking hardware
- Extranet
- Internet
- Servers
- Desktop applications
- File management software
- Mail server software
- Communication software
- Project management software
- Programming software
- HTML editing software
- Website creation and management software
- Web service design
- Desktop publishing software
- Database software
- Programming languages
- Software development
- Salesforce
- MS Active Directory
- JavaScript
- MS Office
- MS Windows
- Oracle
- SQL
- Spreadsheet
- TCP/IP
- PHP
- WordPress
- Criminal record check
- Public transportation is available
- Work under pressure
- Attention to detail
- Sitting
- Accurate
- Initiative
- Judgement
- Organized
- Team player
- Time management
- Honesty
- Experience an asset
- Dental plan
- Health care plan
- Vision care benefits
user support technician - Toronto, Canada - EZRYDER TRANSPORT INC.
