system support specialist - Toronto - beBeeTechnical

Job title: Help desk technician

Description

As a member of our technical support team, you will be responsible for providing exceptional service to customers with their computer systems, hardware, and software.

Main Responsibilities:

• You will respond to queries on the phone, via email, in person or through remote access regarding technical issues with computer systems, hardware and software.
• Offering troubleshooting assistance and resolving problems efficiently.

About You

We are looking for an individual who has excellent problem-solving skills. A strong working knowledge of computer systems configuration is essential as well as proficiency in setting up networks and maintaining operating systems. Other desirable qualities include good analytical skills combined with effective communication abilities which enable you work closely within a dynamic environment where no two days are ever alike! If this sounds like the role that aligns your aspirations then read more below!