Dispatcher - Markham - The Foray Group

    The Foray Group
    The Foray Group Markham

    1 week ago

    Description

    Position Title


    Dispatcher

    Reports to


    Logistics Supervisor

    The Organization


    Wholesome Kids Catering is a leading childcare catering company whose purpose is to Nourish Lives by providing healthy, delicious, child-friendly meals and snacks to childcare centres and schools. Our talented, skilled and committed staff are passionate about providing healthy food and exceptional 'surprising' service to all of our customers. Tasty, child-focused menus reflect our successful 'Eat Grow Thrive' philosophy, which combines excellent nutrition with flavors and foods children love. We are a growing business committed to becoming the Dominant Brand in our industry, always working as trusted partners and living our culture which values integrity and delivering WOW for our customers, co-workers and communities.

    The Role


    The Dispatcher plays a key role in making sure our daily food deliveries to childcare centers run smoothly. Based in Markham, this role plans and updates delivery routes in our software, schedules and supports drivers, and ensures food is picked up and delivered on time. The Dispatcher works closely with our Customer Care, Finance, and Shipping teams to fix any delivery issues, keep records accurate, and continue to find ways to improve our delivery service.

    Success


    In this role is achieved when all childcare center deliveries are completed on time and in full, drivers follow company policies and client site requirements, and any delivery issues are resolved promptly and professionally. A successful Dispatcher ensures routes are optimized for efficiency, compliance is maintained, and strong communication is upheld between drivers, internal teams, and clients to consistently deliver high-quality service.

    Qualification and Experience

    • Minimum 2 years of customer service and outbound logistics (dispatch application)
    • College Diploma or University Degree is an asset
    • Intermediate computer skills: Microsoft office (Word, Excel and PowerPoint, Outlook), email applications (Outlook) and ability to learn new computer systems + + Badger/GPS (Onfleet recommended)
    • Strong data entry skills, and basic math skills
    • Ability to work in a high pressure, fast paced environment
    • Strong time management, organization and multitasking abilities
    • Excellent communication skills over the phone, in person, and through email
    • Knowledge of food service or manufacturing is an asset
    • Can work well independently as well as in a team
    • G License (Mandatory)

    Duties and Responsibilities

    • Ensure all delivery routes are accurately planned and entered into the delivery application, meeting on-time requirements.
    • Optimize routing to improve efficiency and identify cost-saving opportunities, including strategic use of Highway 407.
    • Prepare and provide accurate delivery reports to Accounting to support contractor invoicing.
    • Train and monitor drivers on the effective use of the delivery application.
    • Track driver-related issues, identify root causes, and provide coaching to address performance concerns.
    • Coordinate and optimize driver schedules to facilitate timely food pick-ups for production.
    • Resolve delivery-related issues directly with drivers and Customer Care to ensure client satisfaction.
    • Ensure all delivery operations comply with applicable legal regulations, safety standards, and company policies.
    • Provide recommendations to Management for process improvements and operational efficiencies.
    • Model and uphold the company's charter, values, and commitment to service excellence.

    Skills and Competencies

    • Adaptability
    • Teamwork
    • Tech Savvy
    • Attention to Detail
    • Service Oriented
    • Problem Solving
    • Conflict Resolution
    • Effective and Respectful Communication
    • Results Focused

    We are an Equal Opportunity Employer


    Wholesome Kids Catering is an equal opportunity employer and is committed to providing accommodations in accordance with the Accessibility of Ontarians with Disabilities Act. If you require accommodation throughout the recruitment and selection process, we will work with you to meet your needs. We thank all those applicants who have applied; however, only those selected for an interview will be contacted.


    #J-18808-Ljbffr

  • Dispatcher

    3 weeks ago

    Only for registered members Markham, ON

    We are seeking a dedicated Dispatcher to join our logistics team. · The dispatcher will play a crucial role in coordinating transportation activities ensuring timely delivery of goods and maintaining effective communication between drivers clients and warehouse personnel. · ...

  • Dispatcher

    1 month ago

    Only for registered members Markham $24 - $28 (CAD)

    We are looking to grow our team and need a Dispatcher to manage the schedules of our technician team, organize and prioritize workload in an extremely fast paced work environment with high deliverables. · Manage technician communication through inbound/outbound phone calls, email ...

  • Only for registered members North York, Ontario, Canada Full time

    As a Security Dispatcher at Seneca Polytechnic, you'll be part of a supportive team that thrives on real-time problem-solving, technology, and community service. · ...

  • Dispatcher

    4 weeks ago

    Only for registered members Markham, ON LR L

    Komar transportation is looking for high experienced Dispatcher to work in person. ...

  • Only for registered members Markham, ON LR M

    Coordinate the activities of security and operations personnel in the field to monitor CCTV and fire and life safety systems. · Dispatching of Contractor's Personnel to calls for service as required. · ...

  • Dispatcher

    2 weeks ago

    Only for registered members Markham, ON LR H

    As a dispatcher your Job will be to watch the camp phone for your shift. Our clients will call you to dispatch equipment during a snow event. · ...

  • Dispatcher

    1 month ago

    Only for registered members Thornhill, ON LT P

    + A work-from-home position at CAA Club Group · + Ensuring member safety and executing service requests · + Strong communication and problem-solving skills required · We are passionate about keeping our Members safe - whether they are on the road, at home, or travelling abroad ...

  • Only for registered members Markham

    The Security Dispatch will coordinate activities of security personnel in the field. They will monitor CCTV cameras, respond to incidents, maintain logs on security personnel activities, · ...

  • Only for registered members Markham

    +This job involves coordinating the activities of security and operations personnel in the field. · +Maintaining logs on the activities of security and operations personnel in the field to facilitate effective record-keeping. · +Maintain logs on the activities of security and ope ...

  • City Dispatcher

    1 month ago

    Only for registered members Markham, ON LG B

    Plan routes for courier trucks delivering materials from business to business. · Able to plan and adjust driver routes independently · MUST have experience in Courier Services · MUST know the main streets in Toronto and GTA . · ...

  • Dispatcher

    1 week ago

    Only for registered members Pickering, ON LV K

    + Position: Dispatcher · + Opportunity to support the vulnerable sector and make a difference in someone's life · + Work in an inclusive culture, with a supportive and diverse team and have access to management who really care · + Growth opportunities within department. · + Parti ...

  • Only for registered members Markham, ON LR L

    We are seeking a dedicated and detail-oriented Dispatcher / Customer Service to join our dynamic team. · ...

  • Dispatcher

    1 month ago

    Only for registered members Pickering, ON LV K

    We are looking for great people to join our amazing team of over 300 employees and add to our exciting environment based out of Pickering Ontario. · Opportunity to support the vulnerable sector and make a difference in someone's life · Work in an inclusive culture with a supporti ...

  • Only for registered members North York, ON MJ X Full time

    As a Security Dispatcher at Seneca Polytechnic, you'll be part of a supportive team that thrives on real-time problem-solving and community service. · ...

  • truck dispatcher

    2 weeks ago

    Only for registered members Markham, ON LR G

    This job involves working as a truck dispatcher. · ...

  • Dispatcher

    3 weeks ago

    Only for registered members Toronto

    An established global company with a strong focus on customer service is looking for a Bilingual French/English Dispatcher. · Salary: $65-$75K · ...

  • Dispatcher

    1 week ago

    Only for registered members Mississauga

    The Dispatch Planner (Transportation) plays a critical role in coordinating daily transportation operations by combining real-time dispatch execution with forward-looking planning. · Dispatch company drivers and/or owner-operators for local and regional runsMonitor driver activit ...

  • Dispatcher

    2 weeks ago

    Only for registered members Mississauga

    This is a full-time Dispatcher role that coordinates and schedules transportation activities. · Maintain accurate records using dispatch software systems. · Communicate with clients to provide updates on transportation activities. · ...

  • Dispatcher

    1 week ago

    Only for registered members Mississauga

    We have an immediate opening for a customer-focused Dispatcher for a fast-paced company in Mississauga. · You will be dispatching about 15 crews across southern Ontario, · with each crew making multiple stops per day. ...

  • Only for registered members North York, ON MJ R

    Synergy Protection Group Inc. is looking for dedicated and talented Support Supervisor to join our exciting, hard working and growing team We are looking for individuals who possess exceptional interpersonal and customer service skills. · ...

  • Dispatcher

    1 week ago

    Only for registered members Brampton, Ontario

    We're a fast-growing transportation company with a fleet of straight trucks, flatbeds, sprinter vans specializing in cross-border logistics committed to top-tier service reliability. · ...

Jobs
>
Dispatcher
>
Jobs for Dispatcher in Markham