Account Coordinator - Ottawa, Canada - KPMG-Canada

KPMG-Canada

Verified Company

Ottawa, Canada

6 days ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Overview

At KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

The opportunity

KPMG is looking for an Account Coordinator to join our Centre of Excellence established to support our Federal Government Account.

The Account Coordinator will collaborate with the Senior Account Manager, COE team and client services teams to ensure optimization of the client experience.

This is role is based in Ottawa, ON.
**What you will do

Support the Senior Account Manager in successfully meeting client expectations and revenue targets
Work closely with the Senior Account Manager to activate Marketing initiatives (sponsorships, social media, podcasts, video, written content, etc.)
Support federal government account sponsorships/event planning through to execution and management of logistics
Provide support to Key Account teams, attend Key Account meetings to record and follow up on action items
Communicate contractrelated information to internal stakeholders
Support the compliance process for all federal government security requirements
Proactively maintain contractrelated correspondence and record keeping
Document and maintain information in shared recordkeeping tools to be used as reference data, source information for reporting and analytics, and be utilized for compliance audit
Collaborate with other members of the team to ensure business needs are met
Lead and contribute to internal process improvements by identifying improvements/ modifications, investigating issues, conducting impact analyses, and managing related change management activities
Respond proactively to opportunities
Deliver exceptional client service by maximizing results and fostering collaboration across businesses and service lines
Actively participate in the efficient functioning of a highperforming team by adopting digital tools and strategies, driving innovation, and contributing to process improvements
Provide support to RFP Intake function
Create and manipulation of reports in PowerPoint and Excel
Assist with requirements for Task Authorizations with a quick turnaround (resume review and quality assurance)
Assist the Senior Account Manager in the creation of reports and presentations; including Quarterly Reporting requirements

**What you bring to the role

A minimum of 3 years progressive responsibility with quantifiable results in contract administration and risk management in a large professional services organization
Experience working with the federal government is an asset
Proven ability to work well in a fast paced, highly demanding, team environment, and manage a high volume of work with varying degrees of complexity
Organized, and able to manage competing priorities for multiple stakeholders
Keen eye for continuous improvement and efficiency, with a strong aptitude for conducting impact analysis assessments
Demonstrated success on operational, process driven initiatives
Proficient and comfortable with working in multiple technologies with the ability to identify and implement opportunities to utilize technology as an enabler
Attention to detail and accuracy is paramount
Advanced knowledge of MS Office
Superior written and verbal communications skills in English and French is an asset
Experience managing simultaneous events/sponsorships in an asset

Keys to your success:

Being a selfdirected individual with an eagerness to excel and who is accustomed to a fastpaced environment
Driven to continuously learn from experiences and seek out feedback and develop opportunities based on the feedback given

Our Values, The KPMG Way

Integrity , we do what is right |

Excellence , we never stop learning and improving |

Courage , we think and act boldly |

Together , we respect each other and draw strength from our differences |

For Better , we do what matters