Clerk, Hotel Front Desk - Parry Sound, Canada - Best Value Inn & Suites

Sophia Lee

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Sophia Lee

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Description

Education:
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

  • Experience: 7 months to less than 1 year

Work setting:


  • Hotel, motel, resort
  • Rural area

Tasks:


  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Provide customer service

Work conditions and physical capabilities:


  • Standing for extended periods
  • Work under pressure

Personal suitability:


  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Organized

Long term benefits:


  • Other benefits
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 to 40 hours per week

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