NICE Contact Center Consultant -- GOEDC5733281
Only for registered members Canada
2 weeks ago
Job summary
NICE Contact Center Consultant role involves configuring deploying NICE CXone implementing supporting NICE WFM QM Analytics analyzing business needs providing best-practice CX recommendations troubleshooting system issues performing optimization health checks working with cross-functional teams conducting training documentation user enablement hands-on experience with NICE CXone knowledge of Studio scripting APIs SIP/VoIP contact center operations strong problem-solving consulting skills experience with cloud platforms is a plus.
Job description
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