Business Analysis Specialist - Toronto, Canada - TD Bank

TD Bank

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Business Analysis Specialist:

BR

Job Category - Primary

Technology Solutions

Work Location

TD Centre
West 100 Wellington Street West

Employment Type

Regular

City

Toronto

Time Type

Full Time

Province/State

Ontario

Hours

37.5

Workplace Model

Hybrid

Hours/Availability Detail

37.5

Pay Details

Department Overview

Job Description Summary

Oversee and may lead requirements management throughout the lifecycle of high risk, strategic, complex initiatives requiring a cohesive approach to broad business solutions with full traceability to realize initiative benefits.

Key Accountabilities

CUSTOMER

Identify, document, and validate current state processes and support stakeholders to design the desired future state; provide recommendations and/or direction based on the endtoend customer experience when making decisions.
Oversees, provide support and input to business requirements delivery and monitor/assess/mitigate requirementsrelated risks, ensure quality outputs and track progress
Ensure business processes/systems impacted by requirements are analyzed and the acceptance criteria clearly demonstrates the changes to business process/systems to meet customer needs.
Work with Change Management to assess and ensure that customer and employee experience / stakeholder impacts are appropriately identified and managed.
Manage and oversee the traceability of business requirements.
Ensure timely notification and escalation of possible issues/problems while assessing options and recommendations for prompt resolution.

Job Details

SHAREHOLDER

Ensure work meets associated regulatory and framework controls, standards, and best practices.
Support team in managing and building positive relationships with partners and key stakeholders
Effectively communicate with stakeholders to ensure alignment to delivery framework and objectives.
Promptly manage concerns from stakeholders and ensure timely and effective problem resolution.
Support change management planning and activities, including those that ensure operational readiness.
Support implementation and postimplementation planning and activities.
Support Request for Information (RFI) or Request for Proposal (RFP) planning and activities, when required.
Provides support/oversight and guidance in the delivery of requirements with focus on quality, reusability, scalability, and innovation.
Adhere to the TD Code of Conduct.

EMPLOYEE / TEAM

Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation, and teamwork and ensure timely communication of issues/points of interest.
Provide thought leadership and/or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit.
Keep current on emerging trends/developments and grow knowledge of the business, related tools, and techniques.
Participate in personal performance management and development activities, including cross training within own team.
Keep others informed and up to date about the status/progress of projects and/or all relevant or useful information related to daytoday activities.
Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
Lead, motivate and develop relationships with internal and external business partners/stakeholders to develop productive working relationships.
Contribute to a fair, positive, and equitable environment that supports a diverse workforce.
Act as a brand ambassador for your business area/function and the bank, both internally and/or externally.

Job Requirements

BREADTH & DEPTH

Advanced knowledge of business analysis, and delivery execution practices and standards.
Advanced understanding and acts as a conduit for business and user interaction with technology.
Provides leadership guidance, makes recommendations, and collaborates with business and technology to ensure the technology solution meets the business needs.
Provides advisory support and guidance, and oversees requirements management.
Identifies and leads problem resolution for complex requirements related issues.
Works autonomously as the lead business analyst and coaches and guides members within area of expertise.
May Lead requirements management for high risk, strategic initiatives.
Reports to a Senior Manager or Practice Area Lead.

EXPERIENCE & EDUCATION

Undergraduate degree.
7+ years related business analysis experience.
Business Analysis Accreditation.
Experience working with Scaled Agile framework (SAFe) and with Scrum methodology.

Additional Information