Administrative Assistant Supervisor - Coquitlam, Canada - Penfolds Roofing & Solar

Penfolds Roofing & Solar

Verified Company

Coquitlam, Canada

4 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Penfolds Roofing & Solar is looking for a passionate customer service/administrative professional to join our team as a Administrative Supervisor.

This individual will be responsible for ensuring a great customer experience for all that call in, while also supporting the company with administrative needs.

We are a family run company, and every employee becomes a part of that family. We have a very relaxed atmosphere where jeans are the norm, and exciting company events are a regular occurrence. However, our customer focus and true professionalism is what separates us from the rest.

What we will give to you

Competitive salary
3 weeks vacation
Extended Health and Dental benefits
RRSP matching program
Social and volunteer activities

Admin Responsibilities

Supervising the Administrative team and assisting with questions and concerns.
Completing basic administrative tasks
Taking payments
Creating invoices
Entering client inquiries
Sending client invoices
Daily accounts receivable reconciliation
JOHS Cochair
Assist with organizing company events
Assist the Administrative Manager with tasks as needed such as
Lien placement and removal.
Recording and managing the Production line phone greeting.
Managing the Angel answering service relationship and the phone line answering hours
Interviewing potential new team members for the administrative team
Coordinating decaling of pre bought clothing
Managing the clothing order
Approving office supply purchases under $300
Soliciting donations from suppliers at the holiday
Commercial Invoicing.

- completing monthly accounts receivable reports.

Assisting the HR/Safety Department with nonconfidential admin tasks such as
Updating Subcontractor WorksafeBC Clearance letters
Uploading subcontractor documents to file
Enrolling new employees in safety training and auditing employee training records monthly to ensure compliance.

Fleet Responsibilities:

Managing the Fleet list to maintain accuracy.
Liaison between our Fleet providers and the company members.
Arranging vehicle appointments (Glass, maintenance, propane, bodywork etc.) and coordinating spare vehicles as able and needed.
Completing vehicle inspections and signing vehicle agreements when vehicles are given to a new driver.
Supervising the onboarding of new vehicles (Decaling, ladder racks, shelves specifications).
Cleaning and moving vehicles as needed.
Completing any ticket (parking, red light) transactions, communicating to payroll and tracking
Manage spare vehicle keys
Managing the annual Insurance document distribution.

Requirements:

3+ years of customer service experience
Experience in payment processing and invoicing
Experience with client communications via phone
Excellent communication skills and the ability to articulate clearly the needs of each department
Efficient timemanagement skills
The ability to manage multiple projects while effectively prioritizing tasks as they come
Intermediate user of Microsoft Office (Word, Excel, Outlook) considered an asset
Diploma or Degree in related field considered an asset
Experience dealing directly with customer is considered an asset
Experience in hospitality considered an asset