Mandarin/cantonese Newborn + Postpartum Care Team - Toronto, Canada - Alma Care Retreat Inc.

Alma Care Retreat Inc.

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Alma Care Retreat
Alma Care is on a mission to revolutionize postpartum care for Canadians. We're Canada's first postnatal care retreat, located in the Kimpston St. George luxury hotel in Yorkville, Toronto. Due to high demand, we have expanded our services to At-Home. Looking for team members to work both on-site at the retreat and at-home.

We're expanding our team and are looking for dynamic individuals with perinatal care experience to join us on the journey to improving new parents' lives.

Not only is Alma Care focused on the wellbeing of the mothers and babies, we want to ensure that the overall experience is authentic, memorable and valuable for the families with the signature Alma Care touch.

About the Role:
Our Care Team Members become an extension of each new family who signs on for care with Alma. They're kind, knowledgeable, proactive and highly responsive. They demonstrate a high level of professionalism, while making the family feel expertly taken care of. They are a trusted resource, shoulder and set of hands. They believe in our mission and are passionate about executing on it.

Some responsibilities include but are not limited to:

Guiding and supporting Mom through the vital aspects of newborn care such as sleep, feeding, routines, soothing, bathing and general care
Educating and supporting Mom on the importance of, and how to recover after giving birth
Guiding and supporting Mom through breastfeeding
Providing emotional comfort, reassurance, and a listening ear
Ensure that Mom and Baby are comfortable and cared for at all times
Light housework (tidying, laundry, sterilizing botttles, etc)
Light food prep (chopping, warming meals, preparing tea, etc)
Provide support for the whole family through this transition period

About You:

You're an experienced care professional with a strong background of supporting families during their postpartum journey.
Must have a minimum of 1 year experience working with newborns.
Committed to excellent customer service when interacting with patients, families, and colleagues. Experience in the hospitality sector, namely in the hotel industry, is a strong asset.
Maintain best practice, care standards and lifelong learning in the care field.
Excellent interpersonal and communication skills, both verbal and written
You demonstrate critical thinking, problem solving and decisionmaking skills
You have the ability to work independently as well as collaboratively within a team setting.
You value the relationship you create with patients, their families and within the workspace
You are dynamic and can adapt to high level stress situations
You are resourceful, there's no problem too big to solve.
You are ultimately Alma Care's ambassador and a true representation of the brand
Experience with multiples is an asset
Experience with siblings/toddlers/sibling transitions an asset

Qualifications:

Doula (DONA or CAPPA), Personal Support Worker (PSW) and/or Perinatal Support Worker (PNSW) preferred
Must have Perinatal + Newborn care experience
Vulnerable Sector Check ( within a year)
Valid Infant CPR (Level B) and First Aid Certifications
Food handlers (preferred)
Proof of personal insurance
MANDARIN OR CANTONESE SPEAKING

Schedule

Min 23 shifts (day, evening, overnight, weekends and holidays)
Flexible schedule (on call)
You are willing to commute within a 40km radius to clients homes
You have your own transportation (an asset)

Assessment Process:

Application (submit your CV or LinkedIn)
2x Interviews
Reference Checks
Specify your region

Job Type:
Contract

Salary:
$25.00-$30.00 per hour

Experience:

- newborn + postpartum mother care: 1 year (required)

Work Location:
In person