Business Development Manager, Mortgages - Kitchener - Neo Financial

Description

Join us to build a more rewarding financial future for all Canadians

At Neo, we're on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly scaling tech startup isn't for everyone. It's complex, fast‑paced, high‑pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastest‑growing fintech companies in Canada.

• #1 on Deloitte's Technology Fast 50 for 2023, 2024, and 2025 — the first company ever to achieve a three‑peat at the top

• #1 Fastest Growing Company in Canada for 2024 by Globe & Mail

• Top‑ranked mobile apps and credit cards

• Team of 500+ people

• 1M+ customers

• 10K+ retail partners

The role:

This role will be responsible for driving the growth of the mortgage business by identifying, engaging, and securing new relationships with key partners. The Business Development Manager will be a crucial link in expanding our network of brokers, leading growth across Western Ontario (Windsor, London, Kitchener, Waterloo, Cambridge, Guelph, Brantford, Sarnia, Stratford, Woodstock, Chatam‑Kent, St. Thomas). The success of this role will directly contribute to the company's sales targets and market position within the competitive mortgage lending landscape.

This is an outside sales role focused on building, nurturing, and expanding relationships with mortgage brokers and industry partners. The ideal candidate is a self‑starter with a "total can‑do attitude"—someone who takes full ownership, thrives in a dynamic environment, and is passionate about driving results. Build and maintain strong, long‑term relationships with mortgage brokers, brokerages, and key industry partners.

What you'll be doing:

• Plan, schedule, and conduct in‑person and virtual meetings, presentations, and events to promote company products and services.

• Act as the primary point of contact for brokers in the region, ensuring consistent communication and support.

• Represent the company at industry conferences, trade shows, and networking events.

• Develop and execute a regional business development strategy to achieve funded volume and market share targets.

• Identify and onboard new broker partners aligned with company goals and values.

• Collaborate with internal teams (credit, operations, marketing, and product) to deliver exceptional broker experiences.

• Gather and share market intelligence, competitive insights, and broker feedback to inform strategy and product development.

• Deliver broker training and educational sessions to enhance product knowledge and engagement.

• Demonstrate an entrepreneurial mindset with accountability for regional performance.

• Take initiative to identify opportunities, solve problems, and drive continuous improvement.

• Embody and promote the company's culture of innovation, transparency, and collaboration.

Who we're looking for:

• Minimum 5+ years of experience in mortgage lending, broker relations, or financial services business development.

• Deep understanding of the mortgage broker channel and the Atlantic Canada / Ottawa market landscape.

• Proven track record of achieving or exceeding sales targets.

• Strong communication, negotiation, and presentation skills.

• Ability to travel regularly within the region.

• Self‑motivated, results‑driven, and comfortable working independently in a startup environment.

Working at Neo:

The people who thrive at Neo are resourceful, growth‑oriented, and driven to win. We hold ourselves to high standards because we're on a mission that matters: to build a more rewarding financial future for all Canadians. As individuals and as a team, we constantly challenge ourselves and each other to raise the bar and deliver exceptional experiences for our customers. Our commitment to customer success drives everything we do, from building world‑class products to providing exceptional support at every step of their journey. If this resonates with you, keep reading.

We trust, respect, and support each other. This means honest conversations, constructive input, and empowering each other to move fast and think big. You'll be surrounded by people who push you to be your best. We primarily collaborate in person across our Calgary, Winnipeg, and Toronto offices, where ideas move quickly and teams build momentum together. As we continue to scale and evolve, we're looking for builders, innovators, and problem solvers who thrive on challenge–people who would rather blaze a trail through uncertainty than follow a well‑paved path.

All team members have a stake in Neo's success and earn meaningful equity through stock options. This ownership mindset is at the heart of everything we do — when Neo grows, we all grow. If you've heard that Neo employees work hard, it's true. We hold ourselves accountable for delivering on our commitments to our customers, partners, and each other. Working at Neo means taking ownership of your work and driving results, knowing that your contributions directly impact the company's success.

Apply with us:

We believe in equal opportunity and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check.

By continuing with your application, you agree to the Candidate Privacy Notice, which guides how we process your personal information for the purpose of your application.

Neo Financial leverages artificial intelligence (AI) to reinforce our candidate evaluation process, including the initial assessment of applications and screening of candidates. These tools support our recruitment team; however, all final hiring decisions are made by humans and are not based exclusively on automated processing. If you require further information regarding our data processing practices, please contact us.

We are hiring for an open, vacant position.

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