Underwriting Manager - Montréal, Canada - Sun Life

Sun Life

Verified Company

Montréal, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self.

You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you.

Your leaders will inspire and help you reach your potential and soar to new heights.

Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

The Individual Insurance and Investments business unit represents close to 30 per cent of all Sun Life Financial global revenue and more than 50 per cent of Canadian earnings.

We're a top provider of life, health and wealth products in the Canadian marketplace.

The Underwriting Manager leads a team of Individual Insurance Life and Health Underwriters.

What will you do?

Lead and coach underwriters in their service delivery and development
Manage workload and priorities while promoting teamwork and a positive environment
Develop and implement strategies and processes to improve underwriting efficiency, accuracy, and customer experience
Resolve escalated cases and work with the Underwriting team to close gaps and enhance service
Using lean management concepts and methodology, identify areas for continuous improvement and implement using problem solving activities
Contribute to the leadership team by providing input on planning and priorities
Lead a dynamic working environment with staff in multiple locations
Collaborate with other key teams including Sales, Marketing and Customer Service to ensure customer satisfaction and improve overall operational performance
Be a key resource and champion for the success of projects, process change, and training
Support compliance oversight and risk management
Develop implement, maintain and monitor internal controls and governance of common and consistent processes across Underwriting
Oversee the successful maintenance/completion of SLF Corporate requirements (e.g. Internal and External Audits relating to processes, Business Continuity, Fraud Risk Assessments)
Monitor and support risk management and associated controls for the Underwriting functions

What do you need to succeed?

Bachelor's degree in Business, Finance, or related field
Experienced underwriter with background in Life and Critical Illness insurance
Willingness to pursue underwriting education and/or a professional underwriting background
Proven leadership experience with a focus on developing highperforming teams
A proven track records of driving operational excellence and process improvements in a fast paced environment
Excellent communication and interpersonal skills with the ability to collaborate across departments and influence stakeholders at all levels
Able to lead change and act as a change agent
Strong analytical and decision making skills (Tableau knowledge an asset)
Results focused, proactive and service oriented
As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required
for Quebec only as the position includes managing both French and Englishspeaking staff (Quebec and outside Quebec) and providing daily support to the team

What's in it for you?

Trusting, diverse and inclusive working environments
Supportive leadership who's focused on your success and wellbeing
Continuous improvements that focus on enhancing your work and our clients' experience #makeadifference
Sustainability commitments to create a cleaner, more inclusive and sustainable future for our communities
We offer a number of programs and offerings to help our Employees achieve lifetime financial security and live healthier lives, some of these include:
Comprehensive benefits
Retirement & stock investment
Pay for performance reward
Wellness programs, benefits and health incentives
Paid vacation based on experience and additional days to support family care and personal emergencies
Time off for enrichment experiences through a Sabbatical program
Investment in notforprofit organizations that are important to you

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work.

Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

74,100/ ,800/120 800

Job Category:

Underwriting - Individual

Posting End Date:

30/05/2023