Implementation Consultant - Montreal - Lightspeed Restaurant

    Lightspeed Restaurant
    Lightspeed Restaurant Montreal

    5 days ago

    Full time $70,000 - $120,000 (CAD) per year *
    Description

    Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place

    We're looking for an Implementation Consultant to join our Launch Services team. Reporting to the Team Lead, you will be responsible for overseeing the steps of the customer's onboarding process from start to finish. You will serve as the main point of contact for customers during the onboarding process.

    What you'll be doing:

    • Conducting kick-off calls with customers to outline processes and manage customer expectations of the onboarding process
    • Ensuring customer training is completed throughout onboarding process
    • Scheduling internal resources to complete project-related tasks, such as the hardware installation, starting the customer billing cycle, or setting up payments processing
    • Communicate with the customer on the status of the implementation and send reminders of upcoming training dates
    • Managing your own segment of customers who are working through the onboarding process
    • Maintaining consistent and timely updates to the customer based on task completion and customer responsibilities during onboarding
    • Updating customer records in our CRM and other web-based tools to reflect project updates and timelines
    • Managing the amount of time for customers to move from sales close to the time they're using the system

    What you need to bring:


    We're a team of 15 people located in North America. Be part of the golf technology revolution by providing the best service and technology in the industry to golf courses across the globe Our implementation team is driven, hard working and always willing to go the extra mile. So, if you are looking to come to work and work with incredible people every day, you have come to the right place.

    Experience:

    • Experience in the Golf Industry or Avid golfer
    • Experience managing customer expectations using phone and email communication
    • Experience resource planning and task assignment in a non-supervisory role
    • Excellent communication skills in English both verbally and written. As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position.

    Even better if you have, but not necessary:

    • Experience with the retail or hospitality industry
    • Excellent communication skills in French both verbally and written
    • Experience with Hubspot or Salesforce
    • Experience with ChurnZero

    Benefits

    • A flexible work environment that empowers you to do your best work (3 days a week in office)
    • A culture that celebrates performance
    • The chance to make an impact in a team that's big enough for career growth, but lean enough to make your voice heard
    • Career-defining opportunities
    • Flexible paid time off and remote work policies
    • Equity options, because this is your company too
    • Contributions to your pension plan. Your future matters
    • Training opportunities to grow your skills and career
    • Health and wellness credit so you feel your best
    • Time off to volunteer and give back to your community
    • Interest groups, employee led networks, social committees to sponsored sports teams
    • Computer purchase program to get your personal Macbook
    • Enhanced parental leave to support growing families

    Where to from here?


    Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here .

    Who we are:


    Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

    Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

    Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

    Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

    Fuel your growth. Find your people.

    At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, global mobility and benefits designed to support you—all within a driven, diverse and inclusive team that's passionate about empowering our communities.


    #J-18808-Ljbffr
    * This salary range is an estimation made by beBee
  • Work in company

    Consultant en implémentation

    Only for registered members

    MaintainX est la plus importante plateforme au monde en matière de gestion des actifs et d'intelligence du travail pour les environnements industriels et de première ligne. Nous sommes un outil moderne de type IdO et basé sur le réseau informatique en nuage pour la fiabilité, la ...

    Montreal, Canada

    3 weeks ago

  • Work in company

    Senior Implementation Consultant

    Only for registered members

    Dispatch Science is making the boring… extraordinary We're an ultra-modern delivery management software created to help carriers and shippers survive and thrive in today's "I want it delivered, I want it now, and I want free shipping" world. We've used the cloud, mobile devices, ...

    Montreal, Quebec, Canada

    1 week ago

  • Work in company

    Implementation Consultant, Solution Deployment

    Only for registered members

    Job Description Summary · Job Description · We are the makers of possible · BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us—from des ...

    Montreal $69,000 - $119,000 (CAD)

    2 weeks ago

  • Work in company

    UKG Implementation Consultant

    Only for registered members

    · The IN-RGY advantage: Human and technology expertise under the same roof · At IN-RGY, we cover the complete spectrum of HR services, from strategic consulting to the deployment and optimization of HR solutions (SAP, SuccessFactors, Workforce, Kronos, etc.) to transform your st ...

    Montreal, Quebec

    1 week ago

  • Work in company

    BIM Implementation Consultant – MEP Specialization

    Only for registered members

    Ce rôle orienté client vise à fournir formations , mentorat et support technique afin d’assurer une adoption réussie des solutions logicielles , avec un accent fort sur les workflows Revit MEP et la coordination multidisciplinaire. · ...

    Montreal, Quebec

    2 weeks ago

  • Work in company

    BIM Implementation Consultant – MEP Specialization

    Only for registered members

    + Accélérer la transformation digitale de l'industrie AECO et modéliser l'avenir. Nous y parvenons en développant nos revenus récurrents grâce à des logiciels et services innovants qui favorisent l'adoption, l'intégration et une valeur durable pour nos clients. · + Avec 800 exper ...

    Montreal $75,000 - $105,000 (CAD)

    3 weeks ago

  • Work in company

    Revit and BIM Implementation Consultant

    Only for registered members

    Fournir formations personnalisées et support technique pour une adoption réussie des solutions logicielles. · ...

    Montreal $65,000 - $90,000 (CAD)

    1 month ago

  • Work in company

    Implementation Consultant, Solution Deployment

    Only for registered members

    Job summary:BD is one of the largest global medical technology companies in the world. · Leads customer site and workflow assessmentsFacilitates project design and implementation phases for BD Medication Management SolutionsProvides team support and product clinical technical inf ...

    Montreal $69,000 - $119,000 (CAD)

    1 month ago

  • Work in company

    Dayforce WFM Implementation Consultant

    Only for registered members

    Putting people first, every day · BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning env ...

    Montreal Full time

    2 weeks ago

  • Work in company

    Revit and BIM Implementation Consultant

    Only for registered members

    Le Consultant en Implémentation est un rôle orienté client, axé sur la fourniture de formations, · de mentorat et de support technique afin de garantir une adoption réussie des solutions logicielles. · ...

    Montréal, QC HV C

    1 month ago

  • Work in company

    AI Product Consultant and Pilot Implementation

    Only for registered members

    This role sits at the critical intersection of technology and strategy in the pre-sales cycle; on one hand, you will be hands-on in building and implementing pilots using our latest AI tools, whilst on the other, you will ensure pilots directly address strategic business outcomes ...

    Montreal $137,000 - $205,000 (USD)

    1 month ago

  • Work in company

    Payroll Sr. Implementation Consultant Lyric HCM

    Only for registered members

    +We are hiring a Payroll Sr Implementation Consultant Lyric HCM to join our team. · + Be a True Partner: You will partner with clients to truly understand their business and related needs, building long-term trust. · Collaborate and Connect: You will stay informed and in tune wit ...

    Montreal, Quebec

    1 month ago

  • Work in company Remote job

    Bilingual Pension Implementation Consultant (100 remote)

    Only for registered members

    Telus Health is empowering every person to live their healthiest life. As a global-leading health and well-being provider – encompassing physical, mental and financial health – Telus Health is improving health outcomes for consumers, patients, healthcare professionals... · ...

    Montreal, Quebec

    2 months ago

  • Work in company Remote job

    Bilingual Pension Implementation Consultant (100 remote)

    Only for registered members

    We are seeking a bilingual pension implementation consultant to configure internal software and analyze common issues experienced by clients. The selected candidate will receive guidance from implementation managers as needed and must be able to establish priorities and resolve p ...

    Montréal, QC

    2 months ago

  • Work in company

    Business Analyst – ERP Implementation Consultant – Odoo

    Only for registered members

    Temp plein - Hybride - Montréal / Brossard / Laval / Toronto · Description du poste · Tu es fier(ère) de ton expertise en analyse d'affaires et en implantation de systèmes ERP et tu souhaites accompagner des PME dans leur transformation numérique ? · Tu aimes comprendre les proce ...

    Brossard, QC

    1 week ago

  • Work in company

    Consultant, NetSuite Planning and Budgeting

    Only for registered members

    ++Le consultant NSPB sera chargé de mener à bien la mise en œuvre de NSPB pour notre clientèle diversifiée. · ++Faites partie d'une équipe de personnes sympathiques et déterminées, intéressées par les affaires et la technologie. · Une culture axée sur les personnes [découvrez une ...

    Montreal, Quebec

    3 weeks ago

  • Work in company

    Chargé de projet TI

    Only for registered members

    FOP EXPERTS CONSEILS est à la recherche de consultants chargés de projet TI motivés à la réalisation de mandats. · ...

    Montreal, Quebec

    3 weeks ago

  • Work in company

    Consultant NSBP

    Only for registered members

    Le consultant NSPB sera chargé de mener à bien la mise en œuvre de NSPB pour notre clientèle diversifiée. · Analyser les procédures commerciales et déterminer les modifications appropriées à apporter au logiciel. · Participer à l'élaboration des spécifications, configurer le syst ...

    Montréal, QC

    1 month ago

  • Work in company

    Spécialiste en intelligence artificielle

    Only for registered members

    English will follow · Qui nous sommes : · Nous sommes une entreprise Canadienne de consultation qui offre des services de conseils en ingénierie et en sciences dans le secteur Pharmaceutique, Biopharmaceutique, Agro-alimentaire, Cosmétique, des Dispositifs Médicaux et des Technol ...

    Montreal, Quebec $70,000 - $130,000 (CAD) per year

    1 week ago

  • Work in company

    Consultant.e, BC Support client

    Only for registered members

    À propos de la LIDD · LIDD ) est une société de conseil en gestion de la chaîne d'approvisionnement de premier plan. Nous concevons des entrepôts complexes et des systèmes logistiques pour aider les entreprises à transporter leurs marchandises plus efficacement. Nos clients sont ...

    Montreal Full time

    6 days ago

  • Work in company

    Lead Consultant

    Only for registered members

    Conduire des pilotes en salle de conférence. · Réaliser des démonstrations solution/produit. · ...

    Montreal, Quebec

    1 month ago

Jobs
>
Implementation consultant
>
Jobs for Implementation consultant in Montréal