Intermediate Technical Analyst, Field Technical - Victoria, Canada - BC Ferries

BC Ferries

Verified Company

Victoria, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Description:

INTERMEDIATE TECHNICAL ANALYST, FIELD TECHNICAL SERVICES
12-month Term

Victoria

You are a customer-focused team player responsible for providing quality customer service.

As a member of the field technical services team, you follow best practice Service Management methodologies in order to support, maintain and operate the end-user and field services technologies on board our vessels and terminals.

You have strong communication and problem-solving skills with the ability to work well in an energetic, fast-paced project and operations team environment.

You have a proven commitment to quality and the ability to effectively establish on-going working relationships with team members and customers at all levels, while achieving a high level of customer satisfaction through assessing needs, establishing goals and resolving technical issues.

You have a Degree or Diploma in Computer Systems or an IT related discipline from a recognized college or technical school.

You have experience building, maintaining and providing support for Windows desktop environments, maintaining and supporting Active Directory, Group Policy and DFS Desktop structures.

In addition, you have experience working on a variety of assignments in a technical/analytic role, providing end user support in an Information Technology organization, with experience installing and maintaining end-user device configurations.

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