Counterperson/shipper/receiver - London, Canada - CANUSA Automotive Warehousing Inc

CANUSA Automotive Warehousing Inc

Verified Company

London, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Title:
Auto Parts Store Counterperson/Shipper/Receiver

Location:
London, ON

Type of Employment:
Full-time permanent

Compensation:
Starting wage $17.00 per hour commensurate with experience & comprehensive group benefits

Hours:

Monday to Friday 8 a.m. 5:30 p.m.
Occasional Saturdays 8 a.m. 12 p.m.

Who are we looking for?

A team player with a strong work ethic, positive attitude and customerfocused mindset
An individual with a passion for customer service, and knowledge of the automotive aftermarket parts, cataloguing systems and/or sales/repair/service experience
An individual who can perform active and physical work (must be able to move products that weigh up 10 to 50 pounds regularly and constantly move)

Who are we?

Position Summary

Canusa/APC fosters longlasting relationships with our customers. We establish connections built on trust, transparency, and dedication. The primary objective of this role is to provide professional customer service and process orders using personal automotive knowledge, company systems and parts catalogues. The individual will also pick, ship, receive, stock and organize automotive parts and accurately deliver parts according to customer requirements. Effective use of company resources and tools is an integral part of this role, as well as meeting and setting customer service goals.

Key Responsibilities

Provide quality customer service and assist customer inquiries both inperson and over the phone using automotive knowledge, company systems and parts catalogues
Answer all inbound calls promptly and make followup calls to customers in a professional manner
Pick, receive, ship, stock and organize auto parts orders
Help control inventory and ensure product availability
Help coordinate with the main warehouse for stockrelated concerns
Efficiently and safely load auto parts onto vehicles and deliver them to destinations when necessary
Coordinate the drivers for effective dispatching of vehicles
Help maintain a clean and organized store
Other duties as assigned by the Store Manager/District Manager

Key Requirements and Experiences
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A valid G Driver's license and clean 3-year abstract required:

Customer service experience
Automotive aftermarket parts experience (customer service, sales, repair)
Picking, receiving, shipping, stocking experience an asset
Basic computer skills (e.g. ability to use and navigate Microsoft Office Suite including Word and Excel, online database and webbased training)
Basic mathematical skills and understanding of basic units of measurement
Ability to sort items alphanumerically

Desirable Skills and Abilities

Knowledge of wholesale practices and techniques
Strong communication skills (verbal and written)
High level of professionalism
Positive attitude with a flexible mindset
Accountability and dependability
Excellent ability to work independently and as a team
Time management skills and prioritization skills with a deadlineoriented mindset
Ability and willingness to learn new technology and procedures
Attention to detail and excellent organization skills
Ability to multitask
Ability to thrive in a fastpaced environment and take initiatives as necessary (challengeseeking attitude)
Strong willingness to improve, learn and adapt in accordance with new practices and change

Physical Demands and Work Environment

Ability to lift and move 10 lbs. (4.5 kg) to 50 lbs kg) safely and consistently
Ability to walk, stand, sit, climb, balance, twist, lift and bend on a regular basis

Why work with us?

A supportive culture with opportunity for a longterm career
Strong focus on the health and safety of employees with a dedicated Joint Health and Safety Committee (JHSC)
Employee and Family Assistance Program (EFAP)
Comprehensive benefits package that includes health, dental, out of country/province travel, longterm disability, accidental death and dismemberment and life insurance benefits (permanent fulltime positions)
Health Care Spending Account (HCSA)
Deferred-Profit Sharing Plan (DPSP)
Retirement Savings Plan
Competitive wage based on experience
Employee pricing on products, social club perks and employee appreciation events
Cooperative team environment with the unified goal of providing customers with the best experience with a unique delivery service and distribution network

References

References from previous employment or education may be required.

Safety-Sensitive Position

This position is a

-
safety-sensitive position. The employee must be free from impairment while at work and be fit for duty, as high alertness level is absolutely required.