Brokerage Supervisor Ii - Lachine, Canada - SCC UPS SCS, Inc.

SCC UPS SCS, Inc.

Verified Company

Lachine, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Primary Job Posting Location

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Lachine, Quebec Canada

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion.

If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Permanent Full Time opportunity - Day Shift

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Job Summary

This position supervises the processing of documents in compliance with Customs and other government regulatory agency requirements. He/She manages the workload of hourly staff, developing team goals, implementing and enforcing policies and procedures, and training hourly employees on compliance with regulations and requirements. This position maintains productivity and is well versed on international commerce and transportation industry changes. He/She manages customer relationships for assigned clients and oversees services provided to the clients. This position manages and distributes team's workload, tracks and reports statistics, resolves customer service issues, and oversees all aspects of the account.

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Responsibilities

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Supervises account management process.

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Conducts exception reviews.

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Supervises the brokerage financial management process.

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Helps prepare and distribute internal audit reports to inform Trade Management Services management.

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Conducts and provides guidance for root cause analyses to develop corrective action plans.

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Qualifications

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Bachelor's Degree or International equivalent
Preferred
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Proven analytical, verbal/written communication, customer service, and time management skills

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Strong knowledge and use of Microsoft Office Suite (Word, PowerPoint, Excel, and Access)

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Strong knowledge of Customs and Border Protection Regulations

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Strong Customer Service

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Willing to travel

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Customs Brokers License
Preferred
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International Trade, Logistics or Freight Forwarding experience
Preferred
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Bilingual (French/English)

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UPS Supply Chain Solutions offers a competitive total compensation package including

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Retirement savings plan (6.5% employer match contribution)

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UPS Stock Purchase Plan

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Reimbursement of your tuition fees

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Employee Assistance Program for you and your family

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Sick days/Floater days/Annual Vacation

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Variety of discounts at certain suppliers for our employees, you are eligible as soon as you are hired.

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Development and career progression opportunities across multiple UPS SCS business units and geographies.

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Competitive benefits coverage and even some premiums paid entirely by the employer which includes

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Life insurance for you and your family

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Variety of specialists: Osteopath, Naturopath, Masseur, Acupuncturist, Speech therapist, Dietitian, Chiropractor, Physiotherapist, Podiatrist, Psychologist, Social worker, etc.

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Emergency travel assistance for you and your family

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Medical services and supplies such as ambulance, hearing aids, orthopedic shoes, etc.

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Vision care, including eye exam, glasses or contact lenses

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Dental services including orthodontics

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Short and long term disability program

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UPS Canada is a diverse and equal opportunity employer. Please advise our HR representatives if workplace accommodation is needed. Thank you for your interest in UPS Canada.