Director of Technology - Toronto - Isaac Operations

Description

Who we are

Isaac Operations is a hands‑on consulting firm that partners with organizations in manufacturing, shipbuilding, automotive, food and beverage, aerospace and defense, and energy to deliver real, lasting process improvement. We don't just advise — we embed ourselves in our clients' operations and execute alongside their teams. Technology is an increasingly powerful force multiplier in this work, and our growing Isaac Technology team sits at the intersection of consulting and custom software development, data analytics, and digital transformation.

We are looking for an exceptional Director of Technology to lead our technology team and define its future. This is a rare opportunity for a senior technology leader who thrives at the intersection of business strategy, client engagement, and hands‑on technical delivery. You will inherit a talented team of 10–15 developers, data analysts, and technology consultants, and be given the objective to grow it along with the Isaac Technology business. You must be able to walk into a client's facility, deeply understand a complex operational problem, and inspire both the client's leadership and our engineering team with a compelling, practical technology solution. You will be as comfortable presenting to a VP of Operations as you are reviewing a software architecture with your development team.

While we offer a flexible working environment, this role is expected to be in person at our Liberty Village office a minimum of three days per week on average, with additional client travel as needed.

Job Description

What You'll Be Doing

Strategy & Vision

• Set the strategic direction for the Isaac Technology team, including how we build, deploy, and scale technology solutions across client engagements.
• Champion the use of technology as a force multiplier for Isaac's consulting practice by identifying where software, data, and automation can amplify the impact of our work.
• Build and own a multi‑year roadmap for the technology team's capabilities, tools, and talent.
• Stay ahead of emerging technologies and methodologies relevant to our industries and bring informed, pragmatic perspectives on adoption.

Technical Delivery

• Provide technical oversight and direction on custom software development and data analytics projects, ensuring solutions are practical, scalable, and aligned with client needs.
• Translate business requirements into technical specifications that your development team can execute with confidence and clarity.
• Own delivery quality across the technology portfolio while balancing velocity, quality, and client expectations.
• Lead and participate in project steering meetings with clients and internal stakeholders, maintaining clear lines of communication at every level.

Client Engagement & Business Development

• Serve as a senior client‑facing leader and trusted advisor, engaging with executives and operational stakeholders to understand their needs and position Isaac's technology capabilities as transformative solutions.
• Drive the growth of the Isaac Technology business, leading conversations from initial prospecting through scope definition, proposal development, and contract close.
• Lead scoping and requirements gathering sessions, translating complex business problems and operational workflows into compelling, clearly communicated technology solutions.
• Act as an internal ambassador for technology across Isaac, working closely with consulting leadership to embed technology into broader project strategies.
• Own client relationship management throughout engagements, proactively managing expectations, gathering feedback, and ensuring exceptional delivery and satisfaction.

Team Leadership & Culture

• Lead, mentor, and inspire a team of 10–15 developers, data analysts, and technology consultants, fostering a high‑performance culture grounded in collaboration, accountability, and continuous growth.
• Own the professional development and career trajectories of each team member, being their coach, advocate, and champion.
• Drive team morale and motivation, creating an environment where people do their best work and feel genuinely supported.

Qualifications

Who You Are

• 7+ years of progressive experience in technology roles, with at least 3 years in a leadership capacity.
• A background in technology consulting and implementation or leadership at a firm that builds custom or bespoke software solutions.
• Hands‑on technical experience in software development, systems architecture, or data analytics.
• Proven ability to lead and grow high‑performing technical teams, with a genuine passion for developing people.
• Deep experience translating complex business and operational requirements into practical, compelling technology solutions and communicating those solutions clearly to both technical and non‑technical audiences.
• A track record of driving business development and revenue growth in a technology or consulting context and being comfortable in a sales conversation.
• Strong executive presence and communication skills; you can command a boardroom and a stand‑up in equal measure.
• Experience working with clients in industrial, operational, or manufacturing environments is a strong asset.
• High adaptability and comfort with ambiguity; we work in complex, fast‑moving environments and need a leader who can thrive in them.

Additional Information

Why Work for Us

• You'll receive a competitive salary.
• 5 weeks‑vacation for everyone at the company.
• You'll be a part of meaningful work that makes a strong impact for our clients.
• You'll work with amazing people who genuinely love to spend time together.
• You'll have great work‑life balance – no working on weekends allowed.
• You'll receive a comprehensive benefits package 100% covered by us.
• You'll receive a generous annual wellness allowance.
• You'll participate in company‑sponsored events and activities.

At Isaac our business is delivered by our people, and we are proud to say that we are an equal‑opportunity workplace that doesn't discriminate in employment on the basis of any protected grounds. Including, but not limited to, age, ancestry, colour, race, citizenship, ethnic origin, place of origin, creed, disability, family status, marital status (including single status), gender identity, gender expression, sex (including pregnancy and breast feeding), and sexual orientation. If you need assistance or an accommodation due to a disability please contact us. (Email: [])

We're proud to offer a compensation package that aligns with provincial pay transparency requirements. Final compensation will be set fairly and thoughtfully based on experience, expertise, and alignment with the role's responsibilities. While all candidates are expected to bring directly relevant experience, the top of the range is typically reserved for individuals who demonstrate exceptional depth in the role's core competencies, a strong track record of impact in similar environments, and the ability to operate with a high degree of autonomy from day one.

This posting represents an existing vacancy within our organization—an opportunity to step into a role where your talents will make a meaningful difference. Every application is reviewed by a member of our Talent team, and all decisions throughout the process are made by humans.