Human Resources - Toronto, Canada - Inertia

Description

We're looking for a diligent and organized person with some human resources administration experience to join the team at Inertia in the role of
Human Resources & Office Coordinator - someone who brings a positive energy to their work and who thrives in a collaborative environment where quality and customer satisfaction are always top of mind.

Note that this is a
20-month contract position to fill parental leave starting in January 2024.


About Inertia
Our mission at Inertia is to partner with product innovators to transform their dreams into thriving businesses.

We offer a full suite of product development services including market research, design, engineering, and manufacturing management - all to ensure our clients have what they need to successfully bring their products to market.

Who we are looking for

You have:
- a college diploma or university degree in human resources, business administration or other related field is an asset.

• 4+ years' experience successfully running a small but busy office including managing facilities, incoming inquiries, purchasing, and promoting team member engagement.

- outstanding customer service skills and the stories to prove it - you are resourceful.
- exceptional oral and written communication skills.
- an energetic and can-do attitude with ability to set realistic and attainable goals.
- an outgoing approach with a genuine interest in proactively supporting and engaging with all team members.
- ability to produce results with mínimal guidance and direction - you are a problem solver.
- high level of organizational ability - you are not satisfied unless you have a place for everything and everything in its place.
- ability and desire to maintain impeccable documentation.
- ability to manage several projects at once while balancing conflicting priorities and requests.
- a desire to be part of and help build a high performing team.


You are someone who:
- is as comfortable in a customer facing role as they are doing the administrative work.
- defines your success by the results you produce and the value you bring to others you work with.
- always seems to know the right thing to do (or can figure it out) and jumps in to get it done.
- listens intently and reacts with careful confidence and humility.
- likes to gather facts. You use them to help evaluate ideas and make decisions on what's best for the team and the customer.
- is great at communicating your ideas verbally and in writing.
- is the first to take on responsibility, the last to take credit (everyone gives it to you anyway).
- has a proven ability to develop constructive relationships with all key internal and external partners.
- can work collaboratively, effectively, and efficiently without your ego getting in the way.
- has the persistence and resourcefulness to overcome project obstacles and drive to resolution.
- can tactfully and effectively address concerns or conflicts openly within the team and with customers.
- can deal with uncertainty in a constructive manner and generate options for moving forward.
- wants to make a real and positive impact on the people around you and the world at large.
- does whatever it takes to get the job done. Without being asked.


Responsibilities

Reporting to the Vice President Business Operations, the
Human Resources & Office Coordinator will be the glue that binds us and the oil that keeps our
Toronto office running smoothly.

As the person responsible for managing key aspects of the employee experience including facilities, purchasing, events, benefits coordination, and general human resources administration you will:

- be the first point of contact and provide guidance for team members on human resources and facilities related matters.
- support new employee onboarding including review of safe work expectations, equipment, benefits and payroll set up, asset tracking, criminal record check documentation etc.
- administer employee benefits including maintaining accurate records and acting as employee benefits program resource.
- support IT Service Provider and employee needs by monitoring and coordinating helpdesk tickets and other IT related tasks.
- proactively plan, promote, and implement regular team events to help build a connected and engaged team.
- enable and promote a high-level of communication and engagement across the team / offices / remote workers including maintaining internal communication sites/methods (e. SharePoint).
- provide travel planning and booking support to team members.
- administer purchasing and related documentation for both project and office needs.
- maintain office / kitchen / shop supplies and address general facility related issues and needs.
- coordinate and evaluate facilities-related vendors including cleaning, IT support, and phone services.
- organize all aspects of inbound and outbound domestic shipping logistics including packaging, compliance, tracking and providing backup for internati