Receptionist/front Office Clerk - Burnaby, Canada - ALS Global

ALS Global
ALS Global
Verified Company
Burnaby, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

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Description

Location:
ALS Environmental, Burnaby


Reports to:
Director, Western Canada Operations


About the Position:


This position is responsible for carrying out the administrative and reception functions of the front office, including but not limited to: operating a multi-line switchboard, directing calls, tracking messages, responding to client inquires, processing paperwork, ordering office supplies and assisting management with various administrative tasks.

Specific Responsibilities

  • Greet and direct visitors including carrying out security and safety checkin;
  • Operate multiline switchboard, directing calls and taking messages when necessary;
  • Maintain and stock office equipment (copy, mailing machines, printers) and inventory of office supplies;
  • Process a variety of paperwork, reports, documents and records including collating, mailing,
  • Assist in the coordination of events and activities for internal groups, guests and visitors;
  • Manage and order catering and beverage supplies;
  • Schedule and maintain boardroom, meeting room, and training room facilities;
  • Manage petty cash, including all reporting requirements;
  • Review orders, invoices, and waybills and verify purchases/receipt;
  • Open or close office (eg. switch over phones, lock/unlock front door etc.);
  • Assist in the employee onboarding process, including preparation of training and records maintenance;
  • Use correct methods in accordance with the established procedures and schedules while ensuring analytical quality;
  • Observe established safety regulations and comply with all ALS health and safety policies and procedures;
  • Other duties as assigned.
Required Knowledge, Skills & Abilities

  • Strong customer service focus, interpersonal and organizational abilities;
  • Pleasant and professional telephone manner;
  • Excellent English communication skills, written and verbal;
  • Excellent computer skills in Microsoft Office Suite (Word, Excel, Powerpoint, Outlook);
Required Qualifications

  • Completion of Grade 12;
  • Minimum of 1 year office related experience preferred;
  • Completion of an office administration certificate or diploma preferred.
Physical Demands

  • Ability to stand, walk or sit for an extended period of time;
  • Reaching by extending hand(s) or arm(s) in any direction;
  • Finger dexterity required to manipulate objects with fingers (ex. using a keyboard).
  • Ability to sit at a desk and do general office work, which includes periodic sedentary responsibilities;

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