Research Assistant I - Nova Scotia, Canada - Care Access

Description

Global Expansion – Global Study Operations /

Care Access is delivering the future of medicine today Care Access has a revolutionary model that breaks down traditional barriers to clinical trials that limit participation among physicians and patients to 3%. By removing this bottleneck, Care Access is helping accelerate the approval and delivery of critical and life-saving therapies.

Who We Are

We care. Our people are the engines behind our mission: to revolutionize access to clinical trials for the benefit of patients everywhere. We care for one another, find new ideas to accelerate medicine, and seed a long-term impact for generations.

Position Overview

The Research Assistant (RA) position delivers a strong customer experience for patients by providing study support under the delegation of a PI. The RA is accountable for study delivery at the patient level and is expected to support the patient experience, data management, and other study administrative tasks with a quality-first approach. This is an early-to-mid experience position with the expectation that the RA has working knowledge of and experience in the clinical research industry. Candidates will be hired at the RA I or RA II level depending on experience.

What You'll Be Working On

Duties include but not limited to:

RA I:

● Support the study coordinators and PI's in participant recruitment, data entry, and other administrative tasks

● Identify potential participants via review of medical records, study charts, and database(s)

● Recruit, educate, and pre-screen potential study participants by contacting individuals through various means such as phone calls (inbound and outbound) and emails. Document all participant contact appropriately in the CTMS

● Obtain and securely file required medical records of current research participants

● Schedule study visits for participants and provide visit reminders

● Update study systems, portals, and documents completely in real time

● Assist sites with data entry in EDC and other study systems, support with query resolution

● Support the preparation of regulatory documents, obtain signatures from required and appropriate personnel as required

● Identify potential medical facilities required for participants and begin conversations with them for potential collaboration

● Help troubleshoot technical issues that may arise

● Analyze and understand study protocols

● Prepare regulatory documents and obtain signatures from required personnel

● Process study payments and update participant compensation tracker(s)

● Assist with other study related administrative activities as needed

● Manage incoming and outgoing study-related calls

● Additional duties/responsibilities may be assigned as needed

RA II includes all the above plus the following:

· Provide support and guidance to teammates, participants, and sites regarding study procedures, data collection methods

· Complete portions of study visits, including completing source documentation in accordance with ALCOA-C

· Support study team members in the organization and execution of site meetings, site initiation calls, and other study related events

· Negotiate pricing and contractual terms with medical facilities needed for participants, aiming to secure favorable agreements for services

Physical and Travel Requirements

· This is an on site position with some travel requirements across the local region. Occasional planned travel outside of the area of the site may be required as part of the role.

What You Bring

Knowledge, Skills, and Abilities:

RA I:

● Highly proficient at using a variety of technologies used for clinical research including recruitment platforms, IWRS, EDC, and other clinical trial software, and able to work across multiple platforms at the same time

● Skillful with Microsoft Office applications (Word, Outlook, Teams, and Excel)

● Demonstrate professionalism in all situations and work effectively with a diverse group of individuals

● Understand when issues require escalation

● Strong communication customer service abilities

● Proficient in research terminology and basic medical terminology

● Understand the overall clinical development paradigm and excellent working knowledge of government regulations, GCP, and ALCOA-C

● Strong organization and time management skills

● High attention to detail

● Ability to work in a fast-paced environment

● Critical thinker and problem solver

RA II includes all the above plus the following:

· Ability to work independently with minimal supervision

· Understands priorities and able to make decisions autonomously

Certifications/Licenses, Education, and Experience:

RA II:

· A minimum of 3 years of relevant clinical research experience

● Culture of growth and equality

Diversity & Inclusion

We serve patients and researchers from diverse cultures and communities around the world. We are stronger and better when we build a team representing the people we aim to support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We value diversity and believe that unique contributions drive our success.

At Care Access, every day, we are advancing medical breakthroughs. We're uniting standard patient care with cutting-edge treatments and research. Our work brings life-changing therapies to those in need and paves the way for newer and greater treatments to reach the world. We're proud to advance these breakthroughs and work with the big players while engaging with the best

physicians and caring for patients.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Care Access is unable to sponsor work visas at this time.

Employment Statement

Care Access complies with all employment laws and regulations with respect to its employment practices, terms and conditions of employment, and pay equity and wages. Care Access does not engage in any unfair or forced labor practice and does not tolerate, under any circumstances, the use of any form of forced or involuntary labor, child labor, or human trafficking. This extends to suppliers, partners, or other third parties with whom Care Access does business. Care Access values and promotes the protection of human rights everywhere.