Administrative Assistant - Toronto, Canada - CloudMD

CloudMD

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About CloudMD

CloudMD is transforming the delivery of healthcare using technology and by providing a patient-centric approach, with an emphasis on continuity of care.

By leveraging healthcare technology, the Company is building one, connected platform that addresses all points of a patient's healthcare journey and provides better access to care and improved outcomes.

Through CloudMD's proprietary technology, the Company delivers quality healthcare through a holistic offering including hybrid primary care clinics, specialist care, telemedicine, mental health support, healthcare navigation, educational resources, and artificial intelligence (AI).

This position is for CBT Associates, one of CloudMD's subsidiaries.

CBT Associates is a large, well-established, and rapidly growing network of clinics that provides evidence-based psychological services to children, adolescents, adults and couples.

Our psychologists and psychological associates have expertise in CBT, DBT, ACT and MBCT treatment approaches for a wide range of populations and problems

Who You'll Work With

Reporting to our Operations Manager (or delegate), this is an exciting opportunity to join CBT Associates as an Administrative Assistant.

What You'll Be Doing

Manage the smooth daily operations of CBT Associates, supporting the Operations Manager, Clinical Directors, and Associates, and acting as the key point of contact for both internal and external clients
Manage client scheduling and administer the shared office calendar
Maintain accurate and uptodate contact lists, tracking of business cards, and key external contact information
Alert Associates to outstanding invoices, track and followup on outstanding payments, and perform reconciliations to ensure accurate invoicing, collection, and payments
Distribute office keys and pass cards, and administer new Associates' orientation; continually ensuring all Associates follow relevant company policies and procedures, consulting with Clinical Directors as needed
Manage resource library and maintain reliable office infrastructure including computers, access to the shared drive, office supplies, and shared materials and resources
Coordinate office cleaning and liaise with landlord(s) as necessary
Maintain strict levels of confidentiality at all times
Contribute to a supportive and teamoriented working environment
Other duties as assigned

Who You Are

College diploma, University degree, or related experience
Proven experience in an administrative capacity, with knowledge of office management systems and procedures
Superior communication skills (both written and verbal), paired with strong interpersonal and teambuilding skills
Strong level of computer proficiency including MS Office (Outlook, Word, and Excel), and comfortable navigating new systems
Client focused with the ability to proactively listen and provide thoughtful responses to inquiries and concerns, providing complete information and/or offering appropriate problem resolution
Strong organizational and project management skills with exceptional attention to detail
Selfstarter; able to work independently but seek guidance as necessary
Comfortable working in a dynamic and everchanging work environment, with a cando and handson approach to work
Growth mindset, with a keen interest in learning and development
Interest or previous experience working in the mental health field
Previous work experience or familiarity with Penelope computer software
Previous experience working independently, successfully managing time and tasks
A positive, energetic, and welcoming approach to work, coupled with a strong customer service mindset
The desire and vision to get in on the ground floor of a highimpact and growing organization

Schedule

Clinic hours of operation are: Monday to Friday 9:00am 9pm and Saturday 9:00am to 5:00pm

Our Locations

Toronto (181 University Avenue, Suite 1101)
North York (4950 Yonge Street, Suite 1810)

CloudMD is an equal opportunity employer.

We do not discriminate on the basis of race, ancestry, religion, color, national origin, gender, sexual orientation, gender orientation or expression, political belief, age, marital status, or disability status.

Protecting the safety and welfare of employees, clients, and patients that use our services is of utmost importance to us.

For this reason, final applicants will be asked to undergo a background check.