Client Support Associate - Vancouver
1 month ago

Job summary
We are seeking a Client Support Associate to join our collaborative team providing timely, accurate support via email and video calls troubleshooting client inquiries related to HR payroll products ensuring clear explanations solutions technical functional challenges assisting clients navigating Employment Hero platform maintaining detailed accurate records client interactions resolutions accurately tracking issues resolved effectively contributing internal processes guides manuals improve efficiency satisfaction occasionally translating communications seamless interactions stakeholders clients.
Responsibilities
- Provide timely accurate professional support clients via email video calls
- Troubleshoot resolve client inquiries related HR payroll products ensuring clear explanations solutions technical functional challenges
Job description
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