Integrated Ontario Works Benefits Caseworker - Newmarket, Canada - York Region

York Region

Verified Company

Newmarket, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Description:

POSITION PURPOSE

MAJOR RESPONSIBILITIES

Provides the full range of financial and benefit assistance to clients (including walkins to regional offices as required) in accordance with legislative and regulatory authority, policy directives, and business practices to ensure client financial stability and to enable the client to begin to work with an Integrated Ontario Works Wraparound Caseworker.
Determines client eligibility to enter into the Ontario Works (OW) program and receive financial assistance, intensive case management and wraparound supports by reviewing eligibility requirements.
Makes determinations pertaining to the refusal, reduction or cancellation of assistance.
Completes Verification Interviews, eligibility determinations and File Reviews as required.
Assesses and determines initial and ongoing eligibility for financial benefits and wraparound assistance in compliance with the appropriate Acts, regulations and policies, such as the Ontario Works Act, Disability Support Program Act, Regional and/or requirements or York Region policies, through the Verification Interview.
Identifies cases in which there is a high likelihood of a change in a recipient's financial eligibility on an ongoing basis using a riskbased approach to reviewing Ontario Works recipients' ongoing eligibility for financial, benefit and wraparound assistance.
Case conferences with clients, various community agencies and internal/external partners ensuring program and financial eligibility are maintained in order for the client to receive a full range of services including service coordination.
Adheres to the program verification standards identified in the OW policies/directives and Regional requirements.
Empathically responds to inquiries and resolves concerns and provides crisis intervention in a client centered manner.
Performs other duties as assigned, in accordance with Branch and Department objectives.

QUALIFICATIONS

Successful completion of a Community College Diploma (a minimum 2year program) in Social Service, Social Work or approved equivalent combination of education and experience.
Minimum one year experience with direct intensive case management experience providing client focused services in a social services environment.
Solid knowledge and understanding of industryrelated legislation and regulations applicable to Social Assistance services and programs delivering community resources, including health, counselling and employment programs and services.
Knowledge and demonstrated ability in corporate core competencies including customer focus, communication, collaboration and personal ownership.
Satisfactory Police Criminal Background Check.
Ability to travel to offsite locations in a timely and efficient manner, as required.