Claims Analyst Iv - Toronto, Canada - AIG

AIG

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.

We're also committed to making a positive difference for our colleagues and in the communities where we work and live.

We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

Get to know the business

General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world's most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

Position Summary

The Senior Commercial Auto Claims Analyst is responsible for handling and assessing various types of complex auto bodily injury claims including fatalities, catastrophic injuries and large property damage losses in accordance with all AIG Operational / Best Practices Guidelines.

This would include determining coverage and drafting reservation of rights and denial letters, attendance at mediation / settlement conferences and instructing independent adjusters, Third Party Administrators and lawerys in the negotiation and settlement of claims.

Organizational Structure

This position is located in Toronto, Ontario and reports to the Commercial Auto Claims Unit Manager.

Performance Objectives:

Review commercial auto claims in conjunction with policy wordings to determine coverage.
Assessing damages of complex auto bodily injury claims.
Provide direction to independent adjusters and Third Party Administrators on investigation of claims.

Operate within AIG Best Practice guidelines, including suitable and accurate reserving, appropriate file notes, timely payment requests, file resolution strategy, and effective use of electronic diaries.

Prepare disclaimer and/or reservation of rights letters and communicate same to underwriters, brokers and insureds as applicable.
Provide instructions to legal counsel to bring about appropriate resolution of claims.
Ensure compliance by legal counsel of AIG litigation guidelines.
Participate in mediation/ADR process to bring about resolution of claim.
Negotiate settlements directly where possible.
Adherence to large loss reporting requirements.
Training, mentoring and coaching junior staff.

Minimum 8+ years handling commercial auto bodily injury claims
Commercial General Liability experience is an asset
College/University or equivalent industry experience
CIP designation an asset
Ability to make decisions and give direction to external adjusters and/or defense counsel
Must be a quick learner with strong written and verbal communication skills
Excellent organizational and interpersonal skills
Proficiency handling multiple systems and software to navigate a paperless claims environment
Bilingual in English/French is an asset

Travel:

Approximately 10% to attend mediations/ADR/Pre-Trials

LI-PA1
LI-Hybrid

We are an Equal Opportunity Employer

American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment.

We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation.

At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability.

Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

Functional Area:

CL - Claims

Estimated Travel Percentage (%): Up to 25%

Relocation Provided:
No

AIG Insurance Company of Canada