Customer Service Assistant - Richmond, Canada - Applied Biological Materials Inc

Applied Biological Materials Inc
Applied Biological Materials Inc
Verified Company
Richmond, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Responsibilities will include, but not be limited to:

  • Handle and manage customer inquiries and orders while ensuring high quality and timely responses to customer inquiries
  • Collaborate with logistics team and customers on product shipment and relevant documentation
  • Follow up on customer orders, production timeline and shipment statuses
  • Work with production teams and contribute ideas to improve customer satisfaction
  • Other customer service, support and upselling related tasks

Qualifications:


  • Bachelors degree or diploma preferably in Business, Communication or relevant field
  • Background and/or interest in relevant Life Science fields such as Microbiology, Biochemistry or Biology would be a great asset
  • At least 2 years experience in customer service, retail or customer care industries
  • Strong desire to provide exceptional customer support, going above and beyond to address customer care needs
  • Excellent verbal and written English communication skills
  • Positive attitude, proactive, detailoriented and possesses a relentless drive to learn and take responsibility
  • Excellent time management skills, ability to multitask, and work in a fastpaced environment
  • Excellent organization skills
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