Night Auditor - Whistler, Canada - Sundial Hotel Whistler

Sundial Hotel Whistler

Verified Company

Whistler, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

***: The Night Audit role is an overnight role working the front desk and managing the Hotel throughout the night. This is an independent role involving guest services and security. This position is also responsible to accommodate guest's requests, answer telephones, post charges, handle cash, and reconcile credit card transactions. You may also be required to cover AM and PM front desk shifts where needed.

Your responsibility is more global than your job description - you will be trained in every relevant area of the company operations and can expect to work in all roles in any department as required to provide seamless exceptional service.

Benefits- Flexible schedule. 9.5 hour night shift - typically 4 shifts on, 4 shifts off Private Room in Staff Accommodation Available Seasonal bonus Winter Ski Pass Free staff parking and bike/ski storage in Whistler Village Commissions
Night Audit Duties & Responsibilities

Guest Service- Provides an informative and personable approach to any guest inquiries Follow procedures for Check-in and Check-out of guests Handle any guest issues that may arise throughout the night.
Administrative Tasks- Complete Night Audit checklist, including processing of reports. Reviews reservation notes and processes payments.
Safety- Ensures a safe working environment with understanding of emergency and crisis procedures Performs security walks throughout the shift and deals with any issues appropriately Deal with any noise issues.
Job Requirements- Comfortable working alone Computer skills Ability to problem solve Previous experience in hotel/overnight position an asset but not required.