Digital Content Design Lead - Toronto, Canada - Royal Bank of Canada

Royal Bank of Canada

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Summary

What is the Opportunity?

What will you do?

Create strategies and artifacts (e.g. UX writing standards) to highlight the use of content to ensure an engaging and consistent user experience across all channels
Craft clear, succinct, and humancentric UX copy that balances our business goals and user needs, elevating RBC Insurance's brand wherever possible
Collaborate with key stakeholders, including (but not limited to) Legal, Privacy, Compliance, Information Security, and Regulatory teams to ensure that our digital copy satisfies our legal and regulatory responsibilities
Create and/or support needs for French translation
Work with Design Researchers on using qualitative and quantitative insights to inform content and UX copy decisions
Collaborate with product designers to shape other nontextual content such as interaction patterns, iconography, information graphics, and imagery
Work within our agile operating model to provide content at the right touch points that align to squad sprint cycles

What will you need to Succeed?

Must haves

An undergraduate degree in Literature/English, Psychology, Design, Linguistics, Journalism, HCI, or a related field and/or equivalent experience
7+ years of experience in UX writing, content design, or a similar role
A portfolio that showcases your work, with an emphasis on digital experiences
Fluency in English

Nice to haves

Experience contributing to the launch of digital experiences within an agile environment
Fluency in French

What's in it for you?

A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans
Competitive pay and highearning potential
All the tools, training, and team support you need to grow your business and career
Flexible work/life balance options
Sophisticated RBCI software tools to boost your productivity and grow your business

RBC Insurance is an organization that succeeds by bringing out the best in its people.

You'll be part of a supportive, inclusive team that shares common values - including a fundamental respect for each other.

At the heart of this is a commitment to diversity. RBC respects and responds to the many competing and evolving priorities in our lives - so you can focus on what you can do best - putting clients first

Job Skills

Additional Job Details

Address:

180

WELLINGTON ST W:

TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Insurance

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Inclusion
and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth.

We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work.

We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.