Video Surveillance Operator - Mississauga, Canada - Stealth Monitoring

Stealth Monitoring

Verified Company

Mississauga, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Summary
Stealth Monitoring offers exciting in-office positions allowing us to provide exceptional remote services to our customers. Our Video Surveillance Operator's are the heart and soul of our operation.

They are passionate about our services and reputation and understand that Stealth can only continue to grow with their continued dedication.

They are extremely detail-oriented and are effective communicators; working collaboratively with their peers and managers to deliver superior surveillance to our customers.

Key Duties & Responsibilities

Monitoring the alarms for assigned sites/station and escalating the events based on severity
Conducting video guard tours as required
Developed thorough understanding of assigned Monitoring Platforms
Maintain an uptodate knowledge of, and adherence to, site protocols
Ensure all systems are online and/or escalating the issue the Monitoring Centre Escalation Specialist Team according to the defined procedures
Perform other duties as assigned.
Additional Duties & Responsibilities for DSIII
Communicate with internal and external stakeholders
Coach and mentor DS I and DS II.
Special projects as assigned (audits, process documentation, research, etc.)

Qualifications

1+ years of experience in the Monitoring Centre preferred but not required
Willingness to learn new technologies

Core Competencies

Always remain alert during working hours
Ability to sit for long period of time while carrying out monitoring duties
Ability to respond quickly and decisively to potential security situations
Excellent team player
Flexible in assuming assigned shifts (continental shifts)
Computer literate and excellent knowledge of video monitoring software
Highly detail oriented to ensure that all work performed is of the highest quality and meets all defined protocols

Working Conditions