Events Coordinator - Waterloo, Canada - University of Waterloo

University of Waterloo

Verified Company

Waterloo, Canada

23 hours ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Overview:

Term: 16 months.

The Events Coordinator is the primary point of contact for the Employer Information Sessions (EIS) portfolio, and is responsible for the planning, coordination, implementation, and evaluation of all sessions, both in person and virtual.

The Events Coordinator works closely with employers and their respective Service Team members in CEE to ensure their information session is a successful complement to their recruiting strategy and supports their need to recruit and retain talent with the right competencies to navigate the future of work in an emerging, complex global workforce.

The Events Coordinator leverages their knowledge of brand exposure opportunities and their relationships with CEE Service Team members to support stakeholders and create co-op opportunities.

The Events Coordinator performs their duties with a high level of organization, communication, and transparency with all relevant stakeholders and CEE staff.

Responsibilities:

Service Delivery

Act as primary contact for employers through the entirety of the Employer Information Session (EIS) process (from preregistration inquiries to postevent debrief) and supporting their unique recruitment approach
Evaluate the success of each EIS and provide follow up and debrief information to employers and CEE stakeholders, managing any necessary service recovery with support of the Assistant Service Manager when required
Builds relationships to further the success of the portfolio with employers, CEE staff and Service Team members, campus partners, and relevant stakeholders both internal and external to the University of Waterloo
Advise stakeholders on optimizing the brand exposure opportunities available to them, potentially converting event requests to a feebased service
Informs Assistant Service Manager and other relevant service team members (Account Manager, Account Coordinator, Business Developer) of event outcomes, trends, and past/future events when needed
Delivers service to clearly defined and targeted standards (i.e. response time, quality of communications, etc.) and in accordance to the University's Service Promise, Values and Equity, Diversity, and Inclusion

Stakeholder & Event Support

Maintain accurate records of employer communications, event documentation, and termly registration and employer related information to support successful events and service team inquiries. Includes completing a comprehensive post event debrief
Assess each registration form for accuracy and validity of the information submitted, advise stakeholders of the optimal brand exposure opportunity that aligns with their recruitment strategy
Assist employers throughout the registration and scheduling of an information session, advising on academic cluster targets and timing of event to mitigate attendance risks and ensure equitable student access and that there are no concurrent events
Support employers with training, troubleshooting, and support of system and audiovisual equipment both in advance of and during an EIS (for both in person and virtual)
Contribute to employer satisfaction and retention by advising employers on student recruitment event best practices and support employer on campus visits when required
Ensure processes supporting the promotion of each event are consistent and equitable and align to the defined promotional guidelines
Develop and maintain up to date knowledge base of employer trends, related to networking events to assist employers with aligning an event as a complement to their recruiting strategy
Ensures that Employer Information Sessions adhere to University of Waterloo policies such as branding, health and safety, alcohol consumption, fire capacity etc.
Coordinates with employers and internal/externals campus contacts to manage the delivery, distribution, and return of information session promotional materials
In partnership with the Assistant Service Manager, ensures the preparation of vital termly communications and registration form and website updates, acting as Subject Matter Expert when liaising these updates to CEE Business Services

Training, Mentorship & Continuous Improvement

Supports Assistant Service Manager with recruitment of new team members including coop students, by participating in interview selection and/or interviewing
Mentors coop student(s) in partnership with Assistant Service Manager, including providing regular feedback, leading onetoone meetings, and assisting with the completion of the student performance evaluation
Trains new team members and supports them with learning the intricacies of the role, including event facilitation, promotional activities, venue specific knowledge and policies
Subject Matter Expert on Employer Information Session policies, procedures, campus partners and industry trends; may participate in working groups across CEE providing valuable insight and feedback from an EIS perspective
Actively contribute