Service Advisor - Brampton, Canada - Frost GM

Frost GM

Verified Company

Brampton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

WANT TO WORK for one of Canada's Best Managed Companies?

Dilawri Group in Ontario is now actively searching for a
Service Advisor
to join the team at Frost GMC**.

Thrive in a customer service environment.

Are available to work Monday to Friday and every 3rd Saturday.

Responsibilities:

Provide frontline customer service and sales for the Service Department.
Greeting customers on the phone or in the Dealership in a friendly and professional manner.
Consult with customers to understand their vehicle issues and concerns.
Clearly communicate service recommendations and pricing to customers.
Provide accurate time and cost estimates for services.
Schedule service appointments based on customer availability and service department capacity.
Liaise between customers and service technicians to ensure effective communication.
Keep customers informed about the status of their vehicle during the service process.
Maintain detailed records of customer interactions and service transactions.
Generate and explain service invoices to customers.
Providing an extraordinary experience for all customers.

***
Qualifications:

Previous experience as a Service Advisor in an automotive dealership, preferably with a focus on General Motors vehicles.
Strong knowledge of automotive maintenance and repair processes.
Exceptional customer service and communication skills.
Ability to multitask and prioritize in a fastpaced environment.
CDK experience preferred.
Ability to sell required maintenance.
Ability to work as a part of a TEAM.

If you are a service-oriented individual with a passion for the automotive industry and a commitment to customer satisfaction, we invite you to submit your resume, in confidence, for our review and consideration.

ABOUT US

Dilawri Group of Companies represents 80 dealerships nationwide with 22 dealerships in Ontario We offer a performance-driven culture that focuses on success through teamwork, a passion for excellence and providing an exceptional customer experience.

We offer a "promote from within culture", a collaborative and inclusive work environment, that encourages creativity and professional growth.

Dilawri Group of Companies is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status._