Airline Sales and Service Agent - Quebec City, Canada - Trans-Sol Aviation Service Inc
1 week ago
Description
Work Term:
Temporary
- Work Language: Bilingual
- Hours: 32 to 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 1 to less than 7 months
Tasks:
- Relay messages to operations control and downline stations
- Maintain work records and logs
- Trace missing baggage and/or cargo shipments
- Assign seats, prepare boarding passes and check baggage
- Assist clients/guests with special needs
- Attend boarding gates and assist preboarding passengers
- Make, cancel and change flight reservations
- Prepare and issue tickets and receipts
- Process money, cheques and credit/debit card payments
- Provide customer service
- Reserve seats for general public, travel agencies and tour companies
Computer and technology knowledge:
- Central reservation system (CRS)
Type of experience:
- Airline reservation
- Airport ticket sales
- Baggage checkin
- Call centre
- Cargo checkin
- Government air service
- Load planning
- Travel agency
Security and safety:
- Airport security clearance
- Bondable
- Criminal record check
Transportation/travel information:
- Own transportation
- Public transportation is available
Weight handling:
- Up to 23 kg (50 lbs)
Personal suitability:
- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Interpersonal awareness
- Judgement
- Reliability
- Team player
Health benefits:
- Dental plan
- Disability benefits
- Health care plan
Financial benefits:
- Bonus
Long term benefits:
- Registered Retirement Savings Plan (RRSP)
Other benefits:
- Free parking available
- Learning/training paid by employer
- Wellness program
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