Administrative Assistant - Kanata, Canada - Ottawa Neurofeedback and Psychotherapy Centre
3 weeks ago
Description
Administrative Assistant
Ottawa Neurofeedback and Psychotherapy Centre is hiring a Full-Time
Administrative Assistant.
Ottawa Neurofeedback and Psychotherapy Centre provides high quality mental health services to the members of our community. We currently offer services in Psychiatry, Psychology, Social Work and Neurofeedback.
Through decades of combined experience our team of psychologists and therapists believe in providing mental health services that treat and address underlying issues over the long term, rather than offering a quick and temporary fix.
Our goal is to help you find the path to be your best self so that you can move forward with the tools you need for long term success.
Who you are:
- Possess a strong work ethic and have an exceptional eye for detail with the ability to think outside the box
- Able to thrive in a team setting and also have the selfdiscipline to work independently
- Ability to build rapport and exude professionalism with all interactions
- Possess highlevel customer service and telephone skills
- Excellent organizational and multitasking skills
- Have a positive attitude and a strong desire to learn and expand your skills
- Effective oral and written communication skills
- Demonstrate superior conflict resolution skills by balancing assertiveness and sensitivity
- Ability to learn quickly and effectively use various computer billing and reporting systems
- Ability to maintain confidential records and information
- Leads by example and practices good time management skills
- Knowledge and experience of modern office practices that optimize technology and time management
- Minimum of a recognized Administration and/or Business Certificate (or equivalent) with a minimum of three years of experience
- Previous mental health clinic experience would be preferred
- Experience with WSIB and/or Blue Cross billing and EMR technology would be considered an asset
Responsibilities:
- Provide ongoing support for a busy multidisciplinary clinic
- Scheduling for multiple clinicians
- Providing excellent customer service
- Processing all billings, including federal and WSIB
- Collecting fees directly from clients, calling to verify coverage and following through on any missed payments or billing issues
- Fielding phone calls and inquires
- Maintaining a clean and tidy reception area
- Data entry and filing as required
- Other tasks required, as needed
Salary:
$18.00-$23.00 per hour
Benefits:
- Dental care
- Extended health care
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
Work Location:
One location
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