Part-time Administrative Assistant - Hamilton, Canada - RD Psychotherapy

RD Psychotherapy
RD Psychotherapy
Verified Company
Hamilton, Canada

1 week ago

Sophia Lee

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Sophia Lee

beBee Recruiter
Part time
Description

In order to be considered eligible for an interview, applicants must have completed at least a college diploma, certificate or other similar training.

A variety of degrees, diplomas, etc. would be considered along with training and experience. A criminal background check will be mandatory.

As a staff member, an Administrative Assistant must maintain an understanding and observance of Practice policies and procedures. Generally, their responsibility will be to act as a representative of the Practice.

The Consultant must have a firm understanding of the Practice and an ability to communicate with staff and clients in-person or remotely.

During employment, an Administrative Assistant will be expected to adhere to:
(1.0) Practice policies; (2.0) specific administrative responsibilities.

1.0
PRACTICE POLICIES

  • Report to the Executive Directors
  • Adhere to proper protocols and procedures according to standards of the Practice
  • Abide by all safety precautions and report of any happenings immediately
  • Adhere to standards of dress and deportment
  • Adhere to standards of promptness, including arrival to work ontime
  • Computer software proficiency
  • Ability to collaborate with support staff and diverse treatment team
  • Demonstrate a potential for professional growth

2.0
ADMINISTRATION:

  • Answering telephone calls
  • Routine telephone calls as necessary
  • Referring inquiries as necessary
  • Proper phone etiquette
  • Manage logins for telephone calls
  • Schedule appointments
  • Schedule other events
  • Creating client accounts
  • Updating client personal and financial information
  • Perform practice billing and invoicing
  • Expediting claims
  • Maintain and update practice financial information
  • Basic familiarity with medical terminology
  • Sensitivity to confidential matters
  • Service in other administrative duties as required
  • Greet visitors
  • Manage intake
  • Managing reception area
  • Respond to emergencies to best of abilities
  • Maintain practice inventory and equipment
  • Assessing inventory will include:
  • Anticipate needed supplies
  • Placing and expediting orders
  • Verifying receipt of supplies
  • Scheduling equipment services and repairs

2.1 COLLABORATION

  • Collaborate with staff
  • Collaborate with referral sources
  • Attend operation meetings weekly
  • Participate in additional training as required by the Practice
  • Ensures all services are delivered in cultural sensitivity manner

2.2 SKILLS AND TRAINING

  • Postsecondary education preferred, but not required
  • Ability to register as an independent consultant

2.3 SCHEDULE

  • Parttime: Monday, Tuesday, and Friday 8:30 a.m. to 5 p.m.
  • Availability the first Saturday of every month from 10 a.m. to 2 p.m. with possibility of second Saturday preferred, but not required
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