Order Desk - Concord, Canada - Link Product Solutions Limited

Link Product Solutions Limited
Link Product Solutions Limited
Verified Company
Concord, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

beBee Recruiter
Description

ORDER DESK-CUSTOMER SERVICE COORDINATOR - IMMEDIATE, FULL TIME PERMANENT
Link Product Solutions is one of Canada's leading suppliers of consumer products to major retailers worldwide.

Based on-site at our head office located in Vaughan, Ontario, we are currently recruiting an immediate, full time, permanent Customer Service/Order Desk Representative to join our growing team.


Responsibilities:


  • Answering Customer Service calls including Order entry
  • Taking customer phone payments
  • Resolving customer payment discrepancies
  • Coordinating with the warehouse for pickup orders; carriers for shipment/delivery updates; tracking the shipments

Qualification
Minimum 2 years' previous experience in Customer Service /Order Desk in an import/distribution environment

  • Ability to work in an organized manner with attention to detail, and accuracy
  • Resourceful and strong analytical and problemsolving skills
  • Customer centric mindset
  • Understanding of basic accounting processes
  • Ability to identify and address concerns before they become problems and to recommend solutions
  • Strong ability to communicate both orally and in writing

Job Types:
Permanent, Full-time


Salary:
Up to $50,000.00 per year


Benefits:


  • Dental care
  • Extended health care
  • Life insurance
  • Vision care

Schedule:

  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Concord, ON L4K 3N7: reliably commute or plan to relocate before starting work (preferred)

Education:


  • Secondary School (preferred)

Experience:


  • Order Processing & Customer service: 2 years (preferred)

Work Location:
In person
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