Administrative Assistant Psychotherapy Clinic - Hamilton, ON LP J
1 day ago
Job description
About Us
BODYMIND Collective is a holistic psychotherapy practice based in Hamilton, Ontario that is dedicated to fostering a deep connection between the body, mind, and the collective human experience. We move beyond traditional talk therapy to offer a nurturing environment that promotes individual and collective well-being with a focus on somatic and integrative psychotherapy modalities.
Join our team and be part of a compassionate and transformative space for healing and growth
Our Vision
BODYMIND Collective strives to create an inclusive healing space where individuals are empowered to actively participate in their journey to holistic well-being. We envision a community where mental wellness is prioritized, resilience is cultivated, and individuals thrive in harmony with themselves and the world around them.
The Role
We are seeking a part-time, in-person Care and Connection Specialist to join our team at BODYMIND Collective. This role is 10-15 hours per week, Wednesday to Friday, with shifts typically running from either 10am-2pm or 2pm-6pm. There may be opportunities to pick up additional shifts to provide coverage during vacation or sick time.
As the primary presence at the front desk and behind the phone line, you will help hold the emotional tone of the clinic. You are often the first point of contact for clients - on the phone, over email, and when they walk through our doors. Your warmth, steadiness, and attention to detail help create a sense of safety from the very first interaction. We are looking for someone who takes initiative, notices what needs attention, and contributes to stewarding the clinic as a welcoming and well-functioning space.
Start Date: March 15, 2026
Key Responsibilities
As a Care and Connection Specialist, you are the primary in-person presence at the clinic and play an important role in stewarding the space - both emotionally and operationally.
Your responsibilities include:
- Welcoming clients and maintaining a calm, grounded front desk presence
- Conducting intake calls to understand client needs and support therapist-client matching
- Managing scheduling and client records through Jane
- Processing payments, issuing receipts, and following up on outstanding balances
- Supporting therapist onboarding and administrative tasks
- Maintaining the clinic environment (tidying, light cleaning, restocking, watering plants)
- Managing the clinic's social media presence and engaging with the community online
- Supporting occasional workshops, events, and community outreach/networking
Who You Are
You are organized, detail-oriented, and naturally attentive to both people and the environment around you. You bring warmth, calm, and professionalism to every interaction, and take pride in stewarding a space where clients feel safe and supported from the moment they walk in.
You thrive in a role that combines administrative tasks with relational care. You are comfortable multitasking, working independently, and taking initiative to solve problems as they arise. You are proactive in noticing what needs attention and able to communicate clearly, both in writing and in person.
You are committed to maintaining a culturally safe, respectful, and inclusive work environment. Knowledge of the community mental health sector and service offerings in Hamilton is considered an asset.
Qualifications:
- Prior experience in an administrative or client-facing roleStrong written and verbal communication skillsUniversity/college degree or equivalent professional experience
- Comfortable with technology, including scheduling software (Jane) and social media platforms
What We Offer
At BODYMIND Collective, we are committed to fostering a culturally safe and respectful workplace where all team members are valued and supported. We are grateful to the people who help keep our clinic running smoothly and contribute to the warmth and care our clients experience every day.
We offer:
- A supportive, values-driven team and collaborative work environment where your contributions are appreciated
- A welcoming, calm, and thoughtfully designed office space that reflects the care we put into our work
- Competitive hourly compensation
- Opportunities to sit in on clinical workshops and team meetings several times a year, giving you insight into the therapeutic work we do and the needs of our clients
- Opportunities to pick up additional shifts to provide coverage for other staff
- Occasional team events to connect, celebrate, and build community
How to Apply
All applicants are asked to submit their application through this form only The form will also ask you to upload your resume. Please note that responses cannot be changed after submission.
If you have any questions about the position or experience issues completing the form, you may contact us at
We will review applications as they come in, so interested candidates are encouraged to apply early. We are grateful for all applications and will only contact those candidates invited for an interview. Once the position has been filled, the form will be closed.
For more information on our practice, check out our website:
Job Type: Part-time
Pay: $23.00 per hour
Expected hours: 10 – 15 per week
Work Location: In person