Jobs

    front desk hotel clerk - Chetwynd, Canada - The Pine Inn & Riverhouse

    The Pine Inn & Riverhouse
    The Pine Inn & Riverhouse Chetwynd, Canada

    2 weeks ago

    Default job background
    Description
    • Education: Secondary (high) school graduation certificate
    • Experience: Experience an asset

      • Work setting

    • Hotel, motel, resort

      • Tasks

    • Investigate complaints and claims
    • Register arriving guests and assign rooms
    • Resolve complaints and claims
    • Process group arrivals and departures
    • Take, cancel and change room reservations
    • Provide information on hotel facilities and services
    • Provide general information about points of interest in the area
    • Process guests' departures, calculate charges and receive payments
    • Balance cash and complete balance sheets, cash reports and related forms
    • Maintain an inventory of vacancies, reservations and room assignments
    • Follow emergency and safety procedures
    • Clerical duties (i.e. faxing, filing, photocopying)
    • Answer telephone and relay telephone calls and messages
    • Assist clients/guests with special needs
    • Contact customers to deliver requested wakeup calls
    • Provide customer service

      • Support for persons with disabilities

    • Participates in a government or community program or initiative that supports persons with disabilities

      • Support for newcomers and refugees

    • Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)

      • Support for youths

    • Offers mentorship, coaching and/or networking opportunities for youths

      • Support for Indigenous people

    • Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations

      • Support for mature workers

    • Applies hiring policies that discourage age discrimination

      • Supports for visible minorities

    • Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
    • Work Term: Permanent
    • Work Language: English
    • Hours: 30 to 40 hours per week
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    front desk hotel clerk

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    The Pine Inn & Riverhouse Chetwynd, Canada

    Education: · Expérience: · Education · Secondary (high) school graduation certificate · Work setting · Hotel, motel, resort · Tasks · Investigate complaints and claims · Register arriving guests and assign rooms · Resolve complaints and claims · Process group arrivals and dep ...