Patient Care Coordinator - Dieppe, Canada - Dentalcorp Canada

Dentalcorp Canada

Verified Company

Dieppe, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About us:
At BLM Dental Centre, located downtown Dieppe at 200 Champlain Street, Dr. Yanik Boucher, Dr. Frederic Levesque, Dr. Jennifer Maltais & Dr. Danie Bujold are committed to providing exceptional patient experience through our family-oriented team and state-of-the-art technology.

We offer competitive compensation and benefits packages for your outstanding performance while prioritizing work-life balance through no evening/weekend shifts, and social events.

We pride ourselves on providing quality dental care and 5.0 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning and innovative technology.

Additionally, through working within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry's leading clinicians and have greater access to the advanced treatment technologies and training & development, and support.

Schedule:
Monday to Thursday (8:00-5:00), and Friday (8:00-4:00)

Benefits of Joining Our Team:

Competitive compensation
Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more
Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, shortterm counseling and advisory services
Career development to grow and evolve as a dental professional on your individual career path, including access to industryleading continuing education
Attend social and CE events to network with dental professionals in your community
Worklife balance and flexibility
Access to modernized technology to provide optimal oral care to patients

Responsibilities:

Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
Effectively manage the recall system and accurately maintain the patient database
Process referral letters and other patient correspondence upon receipt from the provider
Manage and file all patient records and charts
Demonstrate active listening and empathy to patients using effective communication skills

About You: