Part Time - Toronto, Canada - George Brown College

George Brown College
George Brown College
Verified Company
Toronto, Canada

4 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Part time
Description

Land Acknowledgement


George Brown College is located on the traditional territory of the Mississaugas of the Credit First Nation and other Indigenous peoples who have lived here over time.

We are grateful to share this land as treaty people who learn, work, and live in the community with each other.


At George Brown College, we have established a reputation for equipping our students with the skills, industry experience and credentials to pursue the careers of their choice.

As employees, we are committed to creating an enriching learning community for our students, delivering excellence in what we do, holding ourselves accountable for our work and demonstrating diversity and respect for one another.


What responsibilities will you have in this role?

  • Provides front line support for Identity Management (IDM) by verifying user accounts and status, assigning temporary passwords, assisting users resetting passwords, and reporting user account problems to the ITS Department's, IDM administrator and LLC Manager for resolution, and following up with the user with the resolution.
  • Assists users setting up their personal laptops to connect to the college wireless network and wireless printing setup in the Library Learning Commons.
  • Recommends software available at the centre that will suit student needs for their work, type of antivirus and antispyware that protect student laptops or home computers, and other software that will be useful for their academic work that will be compatible with the centre.
  • Assists users with accessing and using their Student Email account.
  • Performs basic troubleshooting of user problems, referring any complex technical problems (those requiring investigation of problems) to the User Service Technologist and/or Network Administrator for technical resolution.
  • Provides timely and efficient circulation service by using the Library's automated library management system to circulate library materials in all formats to users.
  • Verifies student status with the Student Record System and registering and/or activating students in the Library Management System.
  • Performs Photo-ID service at the LLC service counter by Verifying eligibility for photoID cards, taking pictures and producing ID cards using Banner and the ID card management system.
  • Other duties as required.

What qualifications do you need for this role?

  • Two year certificate or equivalent from a recognized postsecondary institution in Information Technology, Computer Technician or equivalent; plus Current Comp TIA A+ Certification.
  • Demonstrated knowledge of office productivity software (Word, Excel, PowerPoint, Outlook, Access, Internet); working knowledge of wireless technology.
  • Good understanding and knowledge of WiFi, and network technologies.
  • Knowledge of consumer hardware, especially mobile devices Printer and operating system.
  • Knowledge of Social Networking sites and web technologies and popular apps.
  • Demonstrated excellence in English; verbal and written communications; interpersonal, organizational and customer service skills.
  • Demonstrated ability to work with limited direction as part of a team.
  • Ability to organize and schedule work despite constant interruptions.
  • Good and accurate keyboarding skills.
  • General understanding of library operations and processes.
  • Ability to lift and move up to 44 lbs.
  • Familiarity with American Sign Language (ASL) is an asset.
  • Effective ability to interact with others and deal with situations in ways that respect diverse backgrounds, experience, and styles.
  • Flexibility in adapting to change and in participating in consultative decisionmaking processes.
***
Interview process may consist of a practical skills component.

NOTES:

-
If employed currently or previously employed at GBC, please log into Cornerstone with your employee account.**:


  • Please ensure your resume highlights all relevant education, training and experience that are applicable to the minimum qualifications for this role.**:
-
The College requires proof of degrees, credentials or equivalencies from accredited regional or federal post-secondary institutions and/or their international equivalents. Credentials may require validation at the time of interviews.**:


  • First consideration will be provided to regular part time (RPT) support staff in accordance with the part time Support Staff Collective Agreement.****Closing: March 31, 2023
More jobs from George Brown College
See all jobs of George Brown College