Manager, Solutions Consulting – Enterprise - Toronto, ON

Location · Toronto, Ontario · Employment Type · Full time · Location Type · Hybrid · Department · Revenue · Compensation · CA$146.1K – CA$194.9K · This role has an On-Target Earnings (OTE) Range listed above. · This range represents our typical starting window for new team member ...

Job description

Location

Toronto, Ontario

Employment Type

Full time

Location Type

Hybrid

Department

Revenue

Compensation

CA$146.1K – CA$194.9K

This role has an On-Target Earnings (OTE) Range listed above.

This range represents our typical starting window for new team members and includes a base salary and expected commissions/incentives. In our transparent model, we'll discuss the breakdown of base vs. variable pay with you during the interview process to ensure full clarity.

Artificial Intelligence. Actual Impact.

At Docebo, we're using AI to change how people learn at work—and we mean actually change it. We're an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.

We're shaping the future of learning with a team that isn't afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you'll feel right at home here. And it's not just what we build, it's how we show up. At Docebo, our values aren't just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.

So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.

About the Opportunity:

The Manager, Solutions Consulting – Enterprise & US Public Sector leads a team of Solutions Consultants who support Docebo's largest and most complex sales opportunities, including US federal, state, and local government accounts. This is a people leadership role — your primary responsibility is developing, coaching, and scaling a high-performing SC team that wins enterprise and public sector deals. You set the standard for how your team operates: the quality of their discovery, the impact of their demos, the rigor of their solutioning, and how they show up as professionals and teammates. Beyond team management, you partner closely with Enterprise and Public Sector AE leadership to align on deal strategy, resource allocation, and go-to-market execution. You also represent Solutions Consulting in cross-functional forums, providing feedback to Product, Marketing, and Enablement that shapes Docebo's broader strategy.

Primary Responsibilities:

• Team Leadership & Development: Recruit, onboard, coach, and develop a team of Solutions Consultants across the Enterprise and US Public Sector segments. Set clear expectations, provide regular feedback, and build individualized development plans aligned to the SC career ladder and core traits framework.
• Deal Strategy & Support: Partner with AE leadership and participate directly in strategic deal cycles — advising on solution positioning, competitive strategy, and resource allocation for high-value opportunities.
• Enterprise & Public Sector Expertise: Develop and maintain deep understanding of enterprise buying dynamics and US public sector procurement processes, including FedRAMP compliance requirements, security review cycles, and government-specific evaluation criteria.
• Performance Management: Own team performance metrics including Technical Win Rate, Time to Close influence, Module Attachment, and Handoff Accuracy. Use data to identify coaching opportunities and drive continuous improvement.
• Resource Planning: Manage team capacity and AE-to-SC alignment to ensure coverage across the Enterprise and Public Sector book of business without overextending the team.
• Process & Operational Excellence: Define and refine team workflows, deal engagement models, and quality standards. Ensure your team operates with consistency and professionalism across all customer touchpoints.
• Cross-Functional Partnership: Represent Solutions Consulting in leadership forums with Sales, Product, Marketing, CS, and Enablement. Advocate for team needs, provide field-level feedback, and contribute to Docebo's go-to-market evolution.
• Hiring & Team Building: Build a team with the right mix of enterprise sales acumen, technical depth, and public sector experience. Leverage the core traits framework and interview guides to hire consistently.
• Enablement & Readiness: Ensure your team is prepared for new product launches, competitive shifts, and evolving market dynamics. Partner with Enablement to deliver segment-specific training and readiness programs.
• Product & Positioning Expertise: Develop strong working knowledge of the Docebo platform and take ownership of coaching the team on Docebo-specific positioning, competitive differentiation, demo approach, and solution narratives. This is a hands-on coaching expectation — not delegated to Enablement alone.

What It Takes to Be Successful:

Excel in this role by leading from the front while investing deeply in your people. The best SC Managers are former high-performing SCs who have made the deliberate shift from personal deal excellence to team-wide impact. You should bring strong coaching instincts, a data-informed approach to performance management, and the emotional intelligence to develop individuals with different strengths and growth areas. Critically, you must be willing to learn the Docebo platform deeply enough to coach your team on positioning, competitive differentiation, and demo approach — this is not a role where you manage from a distance while others handle the technical coaching. Enterprise and public sector deals demand patience, strategic rigor, and the ability to navigate long, complex sales cycles with multiple stakeholders — you need to understand that motion deeply enough to coach your team through it. Your success is measured by your team's performance: their win rates, their professional growth, and the culture you build.

Education and Experience:

• Experience: 7+ years in pre-sales, solutions consulting, or enterprise SaaS, including 2+ years in a people management or team leadership role
• Industry Preference: Experience in the LMS or learning technology industry strongly preferred; HR Tech experience also valued
• Enterprise Experience: Demonstrated experience supporting complex sales cycles with organizations of 5,000+ employees, multi-stakeholder deal navigation, and executive engagement
• Public Sector Experience: Experience with US public sector sales processes, FedRAMP compliance, government procurement cycles, and security review requirements strongly preferred
• Leadership: Proven track record of building, coaching, and scaling pre-sales or solutions consulting teams
• Performance Management: Experience using data and metrics to drive team performance and identify coaching opportunities
• Strategic Thinking: Ability to align SC team strategy with broader sales and go-to-market objectives
• Cross-Functional Skills: Experience partnering with Sales leadership, Product, Marketing, and Enablement in a matrixed organization
• Communication: Strong executive communication skills — comfortable presenting to senior leadership, facilitating strategy sessions, and representing the SC function externally

Our Total Rewards Philosophy

Recognizing and rewarding the outcomes and behaviours that shape the future of learning.

Our Total Rewards Philosophy centers around three core areas to reward and care for our People:

• Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
• Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people's physical, mental, and financial well-being.
• Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.

Our Promise to You

• Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
• Your Well-Being, Covered: You'll get access to health benefits, so you can get the care you need when you need it.
• Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off
• Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025
• Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
• Fri-Yay: Kick off your weekends early with 4:30 PM Fridays (eligible employees only).
• Swag Central: Look fresh with your new-hire swag and enjoy access to our internal swag store to stay branded year-round.

About Docebo

At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by six core values—Innovation, Simplicity, Accountability, Togetherness, Curiosity, and Impact—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. Apply today

Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.

As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.

Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to The email should also include the position you're interested in.