Key Player Customer Success Representative - Toronto - beBeeProblemSolver

    beBeeProblemSolver
    beBeeProblemSolver Toronto

    1 week ago

    $52,000 - $85,000 (CAD) per year *

    Job title: Technical Support Engineer

    Description

    Job Title: Technical Support Engineer


    • We are seeking a creative problem-solver with excellent communication skills.

    The ideal candidate will take full ownership of customer issues without supervision and possess strong interpersonal skills.


    Main Responsibilities include taking triage on all incoming customer support tickets, resolving technical issues in a timely manner, developing relationships with customers to drive business results, improving the support service by identifying areas for improvement through data analysis and implementing process changes accordingly. We also assist with transfer requests and documentation maintenance as needed.

    * This salary range is an estimation made by beBee
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