- Delivering a best-in-class club fitting experience to Golf Town customers.
- Assisting in planning and coordinating the training schedule with the Director of Instruction ("DOI").
- Working with the DOI and merchandising teams to maintain the correct assortment of custom club-fitting products and tools.
- Collaborating with other departments (e.g., marketing, visuals, etc.), ensuring Studio X reaches and exceeds its objectives.
- Developing and maintaining effective partnerships with customers and all store employees.
- Overseeing and managing the entire store's custom orders from the date of purchase to delivery.
- Maintaining a high level of product knowledge to assist customers and recommend the correct product to enhance player performance.
- Supporting the wider store team when needed, including MOD, customer service, or assisting on the sales floor.
- Running in-store product knowledge, training sessions and workshops.
- Facilitating training via technology (i.e. webinars, conference calls, e-learning, etc.) and multi-media presentations (images, audio, and video).
- Administering "Master Fitter Certification" sessions.
- PGA of Canada designation or demonstrated ability to pass the PGA of Canada Playing Ability Test.
- Strong technical knowledge of equipment.
- Experienced ("Master" level) club fitter (vendor, green grass, or retail) with demonstrated proficiency in club fitting and building with 5-7 years experience.
- Experience with various club fitting and lunch monitor technologies.
- Foresight PEAKTM Level 1 Certified Professional Training.
- In-depth knowledge of golf club delivery and golf swing mechanics.
- Experience and working knowledge of retail operations.
- Ability to work cross-functionally.
- Superior organization, planning and time-management skills.
- Excellent written and oral communication skills at all levels of the organization.
- Ability to work independently with minimal supervision.
- Ability to travel (10%) – Vendor Training in the US, Host regional training in market.
- Play a significant role in our mighty team, which shares a passion for the game of golf.
- PGA of Canada annual dues reimbursement.
- Players Package program with upgraded shafts & a clothing package.
- Three weeks' vacation
- Work in a supportive team environment where your contributions are valued & recognized, collaborating with and learning from industry experts.
- Competitive compensation with opportunities for professional development and career growth at Golf Town.
- An unmatched benefits package, with comprehensive health, dental, and vision coverage and access to our amazing discounts at Golf Town, Sporting Life, and Team Town Sports, which can be shared with friends and family.
Master Club Fitter - Toronto, Canada - Golf Town
Description
What You'll Do;
As our Studio X—Master Club Fitter, you will be responsible for the day-to-day operations of Studio X, our state-of-the-art custom fitting facility. Our studio features a vast assortment of demo clubs and shafts including aftermarket exotic shafts. The studio is equipped with a large private custom fitting bay powered by Foresight, and a putter fitting platform powered by Quintic Ball Roll, the best in the game.
Due to the success of our current Studio X locations in our Laird, Etobicoke, and Woodbridge stores, we are adding new locations at our Waterloo, ON, Langley, BC, and North Calgary, AB locations. As a StudioX Master Club Fitter, you will perform custom fittings day to day, manage appointment books, host club fitting events for customers and staff, and provide training, support, and continuing education to Golf Town's roster of current and aspiring Master Club Fitters ("MCF").
You will be an expert in the game of golf who is up to date on the latest developments in the world of golf and club fitting. Drawing on your extensive background in club fitting, understanding the science of golf in depth, and ultimately owing every step of the custom fitting experience to ensure our service is best-in-class.
Custom Fitting
Facilitation
What You'll Bring;
What We'll Give You;