Application Specialist - Aurora, Canada - JANA Corporation

JANA Corporation

Verified Company

Aurora, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

JANA has a progressive culture of personal and professional growth.

With a vested interest in each employee's professional growth and continuous improvement as an individual, JANA supports professional development, continuous education, industry participation and technical accreditations.

Other Perks that come with joining the JANA Family include:

Highenergy

Collaborative Environment:
JANA combines the energy of a start-up software organization with the discipline of a precision engineering firm.

Social Events: Join the entire JANA Team for fun virtual Social Events like our Beer Club. We also like to get together for inperson events such as our Annual Birthday Bonspiel, Holiday events, our annual Company Picnic, and team events
BestinClass Benefits: JANA offers all employees a comprehensive benefits package including Medical, Dental, Vision, Life Insurance, AD&D, Disability coverage, as well as a Wellness Benefit JANA also provides employees with the opportunity to get support with mental wellness through our Employee Assistance Program.
Giving Back: JANA is dedicated to giving back to our community. We hold an annual food drive for the Aurora Foodbank and have become one of their top contributors
JANA promotes a healthy worklife balance: Through our comprehensive vacation program, floater days, and a hybrid work environment, JANA employees are able to take time to rest and rejuvenate
Employee Recognition: We aim to Win, and we love to celebrate Wins with our People. We also offer a Phantom Share Program and annual bonuses

JANA's Application Specialists install, configure, manage, and troubleshoot JANA's software products based on client requirements and model calibration. They will identify and analyze I.T. problems and needs for the clients and then develop appropriate solutions. Application Specialists will provide technical support, diagnosing problems, and dealing with software and installation issues.

With the ability to adapt their approach to their audience, the Application Specialist interacts with the customers as well as JANA Business Analyst, Quality Assurance and Project Management teams.

Responsibilities:

Installs, Configures and Tests JANA's software products based on client requirements and model calibration
Works with client IT departments to set up integrations between JANA's software products and client systems
Answers and resolves technical support queries troubleshoots and provides technical solutions related to software and installation errors
Diagnoses technical problems and recommends engineering solutions
Works with JANA's product and development teams to understand and plan for new feature deployments
Develops best practices and tools for technical leadership
Develops, implements, and administers databases and data collections
Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion
Supports business analyst to advise client on configuration and implementation options based on best practices

Required Skills & Experience

Undergraduate degree in a STEM field

years' experience in software implementation
years' experience in MS SQL Server or another RDBMS like Oracle, DB2, Teradata, etc.

Experience with scripting using Transact-SQL
Familiar with databases and networking, including experience installing client software
Handson ability to code in Python, JAVA, C#, or related languages
Pipeline operations or risk management knowledge an asset
Solid organizational skills, including multitasking and timemanagement
Strong verbal, written and presentation skills
Ability to work effectively both independently and as part of a team
Ability to work on tight deadlines
Must be able to travel in the US and Canada up to 10% of the time