Job Coordinator/dispatcher - Hamilton, Canada - Pitton Plumbing & Heating Inc.
1 day ago
Description
Answer all phone lines efficiently while maintaining customer satisfaction- Dispatch personnel according to schedules and work orders, or as required by emergency situations
- Cohesively work together with other staff to establish schedules for technicians
- Maintain contact with drivers throughout their shifts and address any routing issues they might have
- Monitor road conditions, construction zones, and accidents in order to revise routes as needed
- Update customers on the status of their service calls/deliveries including any delays that occur
- Maintain technician work records using computerized or manual methods and ensure time sheets and payroll summaries are completed accurately
- Processing payments for customers and responsible for all accounts receivable matters
- Minor accounts payable duties
Job Types:
Full-time, Permanent
Pay:
$55,000.00-$60,000.00 per year
Benefits:
- Casual dress
- Dental care
- Onsite parking
Schedule:
- Day shift
- Monday to Friday
- No weekends
Work Location:
In person
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