Bilingual Client Service Administrator

Only for registered members Canada

3 weeks ago

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Job summary

We are looking for a highly motivated, high performing, results driven candidate who will report to the Senior Manager, Operations. This highly motivated candidate must take personal responsibility for building solid relationships and must have a passion for providing high quality customer service.

Responsibilities

  • Monitor MAKO & DocuSign dashboard, updating activity log, uploading any ad hoc forms;
  • Monitoring MAKO straight through process (STP);
  • Review MAKO STP Errors and understanding how to action;
  • Edit and upload account documentation to National Bank Independent Network (NBIN) for processing;

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