Call Center Administrator - Aurora

Only for registered members Aurora, Canada

1 month ago

Default job background
Full time $21 - $25 (CAD)

Job summary

Welcome and assist patients upon arrival, creating a warm and positive first impression Optimize the daily appointment schedule to ensure full utilization with minimal gaps Effectively manage the recall system and maintain accurate up-to-date patient records Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations Process referral letters and other patient correspondence from providers; organize manage and file all patient records and charts Proactively manage potential cancellations and address objections to encourage patients to keep their appointments Complete patient billing following treatment process payments submit insurance claims go back for fee inquiries in a professional positive manner


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