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    Help Desk Specialist - Charlottetown, Canada - IO Solutions Call Center

    IO Solutions Call Center
    IO Solutions Call Center Charlottetown, Canada

    2 days ago

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    Description

    Technical Support Analyst

    • Monitor and analyze computer systems and networks performance
    • Assist users facing technical issues with computers
    • Research and implement solutions by referring to user guides and technical manuals
    • Offer advice and training to users to resolve identified problems
    • Maintain a log of problems and solutions for team reference
    • Participate in software redesign projects
    • Supervise technical support team members
    • Provide business systems, network, and Internet support
    • Set up equipment for employee use
    • Perform web-server backup and recovery operations

    Qualifications

    • Experience required: 2-3 years
    • Work eligibility: Canadian citizen, permanent or temporary resident with valid Canadian work permit

    Type of position: Full time

    Languages Required: French, Spanish, Portuguese, Russian, Greek, Hindi

    Location: Charlottetown, PEI, Canada

    Department: I.T.

    Compensation: $22 hourly / 37.5 hours per week

    Start date: As soon as possible



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