System Administrator, Enterprise Systems - North Bay, Canada - Ontario Northland

Ontario Northland

Verified Company

North Bay, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

POSITION:
System Administrator, Enterprise Systems (Replacement)

REPORTS TO:
Manager IT Operations

DEPARTMENT:
Information Technology Services

LOCATION:
North Bay

REFERENCE:

SALARY:
$67,756 - $79,725

WHO WE ARE:

Ontario Northland Transportation Commission (ONTC) is an Agency of the Province of Ontario that provides efficient and vital transportation services.

We employ over 900 skilled professionals and are over 120 years old and proud of our heritage and connection to the communities we serve.

We are focused on moving forward with the goal of being a valued leader in transportation.

We offer competitive salary, excellent benefits, a defined benefit pension plan, paid vacation, 3 paid personal leave days along with discounted transportation on our bus and passenger rail services.

ACCOUNTABILITY STATEMENT:

MAJOR DUTIES/ RESPONSIBILITIES:

Strategy & Planning

Participate in the systems change management process to support enterprise systems
Develops plans for system improvements for management approval and implements approved changes

Acquisition & Deployment

Recommend any additional hardware or software requirements needed for successful system deployments, improvements, configuration, or maintenance
Coordinate and assist with contract negotiations for related support, services, and subscriptions
Liaise with vendors and support providers for prompt rectification of any problems or emergencies
Evaluate incidents and issues in order to identify potential problem areas and make the appropriate recommendations
Assist in long term (multiyear) budgeting and forecasting to support the enterprise systems both operational and capital

Operational Management

Ensure that any integration into systems meets functional requirements, system compliance, and interface specifications
Perform daily monitoring and troubleshooting of the systems including performance management; install and configure patches and upgrades as required
Manage and maintain user access control and permissions. Establish appropriate access, permissions, and menus for system users
Prepare and deliver activity and progress reports on systems health
Provide recommendations on systems improvement and enhancements
Develop reports for end users using standard reporting tools and makes reports available to appropriate users
Assists with end user training and develops support documentation
Other duties as assigned by the Manager IT Operations

REQUIREMENTS:

College or university graduate in a business or technology field, or equivalent experience/certification
Experience with ERP systems, Quest Kace Systems Management, EAM systems, MRP, HRIS, timekeeping, EGIS systems an asset
Enterprise cloud (SaaS) and Enterprise business process experience
Proven experience in overseeing the direction, development, and implementation of enterprise software solutions
Experience with Infor Cloudsuite or Enterprise Edition v 11.x EAM and ERP products is considered an asset
Application security management skills and experience
Knowledge and experience with MS SQL Databases
Experience with reporting tools such as SQL Server Reporting Service, Power BI, Cognos ReportNet (EAM Advanced Reporting)
Ability to write Flex SQL, inboxes, KPI queries and tabular SQL for Cognos an asset
Proficiency with MS Office (Access, Excel, Word, PowerPoint, Visio and Project)
Excellent analytical, problemsolving and decisionmaking skills; verbal and written communication skills; interpersonal and negotiation skills
A team player with a track record for meeting deadlines
Awareness of emerging IT trends and directions

Ontario Northland is an equal opportunity employer. Accommodation is available for applicants with disabilities throughout the recruitment process. Please contact Human Resources.

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