Security Communication Specialist - Toronto, Canada - GardaWorld

GardaWorld

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Are you ready to suit up?:

Our client,
one of the premiere Universities in Toronto , is looking for dedicated
Communication/Dispatch Specialist to join their team.

Your primary role is to provide communication and dispatch coordination services to the campus.

You will be responsible for dispatching patrol officers to various areas of the campus, identifying and dealing with security occurrences and other related issues.

You will enjoy regular and diverse interactions with the public, while also being expected to maintain the highest degree of professionalism and customer service

What you'll be doing:

Receive incoming emergency and nonemergency calls from community and noncommunity members
Initiate the appropriate response in a timely manner including connecting and transferring the caller to the right personnel
Operate with various computerized communication devices and associated equipment to receive, assess and relay information from the public to security personnel in a courteous, professional, and expedient manner
Remain calm under pressure and be able to multitask during high call volumes from telephone and radio communications
Be able to prioritize and dispatch accordingly

What we offer:

Competitive wages/pay rate $23. 34/hr
Various hours
Diverse benefits plan
Opportunity for advancement in the security industry and excellent experience towards Police Services
Full uniform

What we're looking for:

Minimum 13 years experience in the security industry and previous dispatch experience
Valid Provincial Security Guard license, and First Aid and CPR Level C
Exceptional interpersonal and oral and written presentation skills
Demonstrated ability to follow operational security measures, protect confidential information, and exercise good judgment and discretion.
Demonstrated computer knowledge and the ability to learn new software
Must be familiar with privacy related legislation
Must be willing to participate in ongoing training and development
Strong diplomacy skills and the ability to problem solve
Demonstrated comprehension of the Canadian Criminal Code and Trespass to Property Act powers of arrest
Available to work fulltime continental shifts
Must have strong customer service skills, mature attitude and professionalism
Ability to work in a fastpaced, changing environment

SSTOR