Operation Centre Supervisor - Bedford, Canada - Commissionaires Nova Scotia

Commissionaires Nova Scotia

Verified Company

Bedford, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

WHO WE ARE
Commissionaires Nova Scotia is the province's not-for-profit provider of security, safety, training, and identification services. We are an independent member of Commissionaires Canada, our parent federation employing over 22,000 nationwide.

We exist to provide meaningful employment for veterans of the Canadian Armed Forces and RCMP, their families, and anyone else who wants to contribute to the security and well-being of Nova Scotians.

We are recognized with global certifications for our exceptional customer service, management standards, and environmental stewardship.

WHAT WE OFFER

A sought-after employer and community partner, we can help you achieve your goals through challenging work, professional development, and career advancement opportunities.

We strive to continually improve and leverage technology to support our growing customer base across Nova Scotia.

The Benefits:

Higherthanindustry pay rates
Health, drug, and dental benefits
Life and accident insurance
Two weeks vacation pay, plus five days personal time off
RRSP/TFSA matching
Free uniforms and equipment
Highquality, formal, and onjob training
Annual paid loyalty award
Education assistance funds and family scholarship programs
Advancement opportunities within a large, national organization

THE ROLE

Position:
Operation Centre Supervisor

Competition #:
a

Location:
Halifax

Reports To:
Site Manager

Responsible For:
Supervision, coaching, and administration of shift personnel

Working Hours:
Rotational shifts, /

Wage:
$18.25

Date Posted: 6th April 2023

Closing Date: 5th May 2023

Duties and Responsibilities:

While duties vary by assignment, the responsibilities of this role may include, but are not limited to:

Supervising and leading employees on assigned shifts and patrols
Effectively coach, motivate and provide feedback when necessary
Ensuring timely and accurate delivery of communication, including all Incident Reports
Resolving/addressing all complaints in a timely, professional, and satisfactory manner
Keeping the Site Manager, client and other stakeholders apprised of all events and incidents as applicable
Administrative control of gate records, incidents, and security infraction reports
Ensure SWI's (Site Work Instructions), Dress standards, and Safety Equipment regulations are adhered to
Coordinate all required sitespecific training
Ensure monthly Operational Health & Safety reports are completed and submitted
Maintain coordination and control over all keys, passes and logs
Manage visitor access lists to appropriate Access Control Points
Provide direction, assistance and leadership during emergencies
Implement shift scheduling and shift relief as required and complete shift reports at the end of each shift
Conducting rounds of the site
Completing administrative duties as required
Supervising Training of new Commissionaires on site

**Additional Responsibilities: - Ensure the safety of public and motorists while on site

Managing staff briefings for daily shift changes and Supervisor changes
Manage security and safety of personnel visits by maintenance staff and contractors
Cash management for all aspects of the site and ensuring stock levels and correct balance sheet reporting
Maintain accurate records, oversee, verify collision/ occurrence reports and ensure the Daily Occurrence Log is maintained to standard
Manage traffic control announcements to relevant third parties
Be aged 19 or older
Be a Permanent Resident of Canada or Canadian Citizen
Not have a criminal record for which a pardon has not been granted
Be able to provide fingerprints and complete a criminal record check
Be able to communicate effectively in English
Hold a valid, unrestricted Nova Scotia driver's license

Qualifications and Skills
The incumbent must demonstrate experience with the following key qualifications, skills, and attributes:

Supervisory experience considered an asset
Demonstrated ability to remain calm and exercise sound judgement and decision making in emergency situations
Demonstrated ability to multitask, prioritize and adapt to changing situations
Highly professional and discreet
Superior communication and interpersonal skills
Strong customer service skills
Excellent coaching, negotiating, and influencing abilities

READY TO APPLY?

_This position is open to internal and external applicants (current CNS staff please include your Corps #)._
Commissionaires Nova Scotia is an equal opportunity employer. We encourage applicants from equity seeking communities to self-identify.

We thank all applicants for their interest, but only those chosen for an interview will be contacted.