Inside Sales/customer Service - Cambridge, Canada - hfp

hfp

Verified Company

Cambridge, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Role:
Account Manager/ Inside Sales

As an Account Manager/Inside Sales, you will be selling premium wood products over outbound calls to purchase managers and business owners.

This role includes new business development and selling within established/existing accounts.

You will be responsible for the management of the sales relationship with existing clients and prospects while supporting all steps of the sales and distribution cycle.

This position helps customers in making informed purchase decisions as well as supporting sales lead generation initiatives. You must be highly motivated, adaptable, customer-focused, curious, and a continuous learner with a passion for achieving sales growth.

Key Responsibilities:

Manage current and new sales orders, alert customers with the appropriate lead times to maintain inventory levels, and provide followup for ETA's
Deliver monthly reporting of account performance, providing insightful analysis, recommendations, and opportunities to meet goals and KPI's
Update customer and vendor files as needed and ensure all customer profiles have been completed for all new accounts
On a weekly basis, when stock is approaching all warehouses, call customers to see if they want to place new orders against stock that isn't allocated yet
Provide timely, accurate and competitive pricing on all quotes submitted for pricing approval, while striving to maximize profit margins
Analyze customer purchases and buying patterns and develop sales strategies to increase revenue
Hunt for new business opportunities through diligent prospecting of assigned territory
Travel expectations: Customer visits and/or Trade Shows (0% to 5%)

Qualifications:

Demonstrated success in a sales position with territory responsibility
25 years inside sales/office based B2B sales experience
Experience with sales software, M-Files and Spire experience is considered an asset
Proven ability to manage entire sales process from prospecting through close
Consultative sales approach with above average organizational, planning, communication, and problemsolving skills
Must demonstrate strategic thinking and initiative to dialogue with internal teams and clients to uncover opportunities and explore new ideas
Strong negotiation skills
Ability to work both independently and within a team environment
Languages spoken: English (Fluent), French (Asset)